Loreli Mendoza
Milton,FL
Summary
Compassionate preschool teacher with deep understanding of early childhood development and education. Strengths lie in classroom management, creative problem-solving, and communication with parents and colleagues.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
26
26
years of professional experience
Work History
Preschool Teacher
First Methodist Children's Academy
Pensacola, FL
08.2023 - Current
- Adapted instructional methods based on individual student needs.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Attended professional development workshops to stay current on best practices for early childhood education.
- Led story time sessions designed to promote literacy skills among young learners.
- Encouraged critical thinking skills through problem solving activities.
- Facilitated group play activities that encouraged collaboration among students.
- Assisted in providing a safe and secure environment for children.
- Provided individual attention to each student as needed during class time.
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
Digital Online Associate
Walmart
Gulf Breeze, FL
12.2020 - 07.2023
- Assisted customers with returns or exchanges of merchandise purchased online.
- Created detailed product descriptions to help customers understand the features of each item.
- Implemented strategies for improving customer satisfaction ratings.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Listened to customer needs to identify and recommend best products and services.
- Greeted customers and answered product or service questions.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Secured and stored items until customer pickup.
- Completed pickup and shopping orders for customers within local area.
- Assisted teammates with daily tasks during peak periods.
- Suggested comparable products to replace out-of-stock items.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Implemented feedback from clients to continuously improve service and client satisfaction.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
Personal Assitant to VP of Finance
The Rockhill Group, Inc.
Molino, Florida
04.2013 - 08.2018
- Established policies and procedures that improved operational efficiency across multiple departments.
- Provided leadership during times of organizational change by managing transitions effectively.
- Assisted overall needs daily for VP of Finance of this prestigious firm
Supplies Department Manager
Office Depot Inc
Gulf Breeze, FL
07.2006 - 04.2013
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with company policies and relevant regulations.
- Resolved customer complaints and issues promptly and professionally.
Assistant Store Manager
K & S Christian Nutrition
Orlando, FL
02.1998 - 05.2006
- Supervised cash handling processes to ensure accuracy of transactions.
- Ensured compliance with all safety regulations throughout the store premises.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided training to new employees on company policies and procedures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Education
Associate of Arts - Mayor in Management/Minor in Marketing-Accounting
University of Puerto Rico ICPR College - Mayaguez
Mayaguez, PR12-1990
Skills
- Excellent classroom and retail management
- Positive Reinforcement
- Effective listening
- Outstanding Customer Service
- Bilingual: English-Spanish
- Excellent Organizational Skills
- Excellent Time management
- Excellent Social skills
- Basic clerical knowledge
- Calm and patient
Accomplishments
M
Timeline
Preschool Teacher
First Methodist Children's Academy
08.2023 - Current
Digital Online Associate
Walmart
12.2020 - 07.2023
Personal Assitant to VP of Finance
The Rockhill Group, Inc.
04.2013 - 08.2018
Supplies Department Manager
Office Depot Inc
07.2006 - 04.2013
Assistant Store Manager
K & S Christian Nutrition
02.1998 - 05.2006
Associate of Arts - Mayor in Management/Minor in Marketing-Accounting
University of Puerto Rico ICPR College - Mayaguez
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