Loreli Volkman
Sacramento,CA
Summary
Dedicated assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Premier IV Inc.
Weatherford, TX
01.2023 - 06.2023
- Proofread content for typo-free emails and documentation.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed and maintained filing systems for confidential documents and records.
- Greeted visitors and provided general information about the company.
- Answered questions from customers regarding products and services offered by the company.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed office supplies inventory and placed orders when necessary.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Lead Barista
Dutch Bros
Weatherford, TX
05.2022 - 12.2022
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Listened to customer desires and needs to recommend optimal products.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Assisted in the development of marketing campaigns designed to increase customer loyalty and boost revenue.
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Ensured compliance with local health codes by performing periodic inspections of work areas.
- Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
- Supported highest standards of conduct and service to support company reputation.
Education
High School Diploma -
Weatherford High School
Weatherford, TX06-2022
Some College (No Degree) - COMPTIA+ Fundamentals
Western Governors University
Salt Lake City, UTSkills
- Workflow Optimization
- Data Entry
- Calendar Management
- Digital Archiving
- Data organization
- Records administration
Timeline
Administrative Assistant
Premier IV Inc.
01.2023 - 06.2023
Lead Barista
Dutch Bros
05.2022 - 12.2022
High School Diploma -
Weatherford High School
Some College (No Degree) - COMPTIA+ Fundamentals
Western Governors University