Lorelie Bennett
Greene
Summary
Dynamic healthcare leader with extensive experience at Greater Binghamton Health Center, specializing in quality improvement and clinical assessment. Proven track record in enhancing patient care through strategic policy development and effective team collaboration. Skilled in documentation review and fostering a culture of accountability, driving significant improvements in operational efficiency and patient outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Utilization Review/Registered Nurse Administrator
Greater Binghamton Health Center
03.2016 - 06.2025
- Developed and enforced policies that ensured compliance with healthcare regulations and standards.
- Led initiatives for staff training and development, fostering a culture of continuous improvement.
- Analyzed patient outcomes data to identify trends and implement strategic improvements.
- Evaluated employee performance to identify areas for improvement, providing constructive feedback and opportunities for professional development.
- Oversaw facility accreditation processes, ensuring adherence to stringent industry standards for quality assurance purposes.
- Led utilization review initiatives to enhance patient care quality and resource management.
- Collaborated with clinical teams to ensure compliance with regulatory standards and best practices.
- Analyzed utilization data to identify trends, improve decision-making, and drive process improvements.
- Conducted training sessions for staff on utilization review procedures and documentation standards.
- Oversaw audits of utilization processes, ensuring accuracy and adherence to organizational policies.
- Evaluated the effectiveness of existing policies and procedures, recommending updates or revisions based on industry best practices.
- Conducted comprehensive audits of past utilization reviews, identifying areas for improvement and implementing corrective actions.
- Promoted transparency by creating user-friendly reports detailing departmental metrics, trends, and areas requiring improvement.
- Mentored junior team members, fostering a collaborative work environment that encouraged professional growth and development.
- Presented findings from utilization reviews to executive leadership, informing decisions about resource allocation and organizational strategy.
- Facilitated workgroup meetings with staff find effective solutions to issues.
- Led initiatives for continuous quality improvement, involving staff in the identification of best practices and evidence-based interventions.
- Promoted a positive work environment through effective communication, team-building activities, and conflict resolution techniques.
- Ensured compliance with regulatory standards by regularly reviewing and updating hospital policies and protocols.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Implemented quality assurance programs to enhance patient care and operational efficiency.
- Established new policies and updated existing policies to improve standard of care for patients.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Registered Nurse
Broome County Correctional Facility
12.2015 - 09.2016
- Administered medications and treatments according to established protocols.
- Conducted thorough assessments of inmate health conditions and reported findings.
- Evaluated inmate medical histories, complaints, and current symptoms.
- Educated inmates on health management and disease prevention strategies.
- Per Diem Staff Nurse.
Registered Nurse Administrator
Greater Binghamton Health Center
01.2011 - 03.2016
- Oversaw nursing staff performance, ensuring compliance with health regulations and quality care standards.
- Developed and implemented strategic initiatives to enhance patient care services and operational efficiency.
- Mentored nurses and nursing staff, fostering professional development and enhancing team skill sets.
- Promoted a positive work environment through effective communication, team-building exercises, and ongoing professional development opportunities.
- Managed staffing schedules efficiently, ensuring adequate nurse coverage across all shifts while minimizing overtime expenses.
- Reviewed clinical documentation regularly to ensure compliance with regulatory standards, accreditation requirements, and internal policies and procedures.
- Streamlined workflow processes for increased efficiency and improved patient outcomes.
- Enhanced patient care by implementing updated policies and procedures in the nursing department.
- Cultivated a culture of accountability within the nursing team by setting clear expectations, providing timely feedback, and recognizing outstanding performance.
- Decreased medication errors by establishing standardized protocols and conducting regular audits of nursing practices.
- Evaluated staff performance, providing constructive feedback and tailored training sessions to enhance nursing skills.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Identified department issues to recommend corrective actions.
- Communicated with patients, ensuring that medical information was kept private.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Registered Nurse 2
Broome Developmental Center
09.2001 - 01.2011
- Nurse Case Manager for specialized population of developmentally disabled individuals(forensic unit).
- Nurse Case Manager for developmentally disabled individual's residing in an LIT step-down community residence.
- Float nurse among teams providing nursing care to a diverse population of individuals including adolescent, geriatric, autistic, medically frail and dually diagnosed.
- Participated in the Mentoring Program/QCR Division.
- Conducted Peer Reviews with the QCR Division.
- Adjunct faculty member in the Staff Education and Development Department. Provided training to newly hired Developmental aides focusing on health, wellness and aging in the developmentally disabled population. Also taught the Medication Administration Module to assist with ensuring safe medication administration and avoiding medication errors for patient safety.
- Medication certification of Developmental aides.
- Administered medications and treatments according to established protocols.
- Collaborated with interdisciplinary teams to develop and implement individualized care strategies.
- Assessed patient conditions, documenting changes and communicating effectively with healthcare providers.
- Educated patients and families on health management, treatment options, and self-care techniques.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Registered Nurse
STAFKINGS
04.2006 - 11.2007
- Home based skilled nursing.
- Ventilator experience.
Registered Nurse 1 and 2
Greater Binghamton Health Center
07.1997 - 09.2001
- Provided Psychiatric nursing services on the inpatient and outpatient units.
- Discharge Planning for psychiatric outpatient services.
Education
Associate of Science - Registered Professional Nurse
SUNY Broome Community College
Binghamton, NY07-1997
Skills
- Quality improvement
- Documentation review
- Clinical assessment
- Documentation and reporting
- Inpatient care
- Interpersonal and written communication
- Discharge planning
- Patient care plans
- Communication
- Performing assessments
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Certification
CPR-Certification current
Timeline
Director of Utilization Review/Registered Nurse Administrator
Greater Binghamton Health Center
03.2016 - 06.2025
Registered Nurse
Broome County Correctional Facility
12.2015 - 09.2016
Registered Nurse Administrator
Greater Binghamton Health Center
01.2011 - 03.2016
Registered Nurse
STAFKINGS
04.2006 - 11.2007
Registered Nurse 2
Broome Developmental Center
09.2001 - 01.2011
Registered Nurse 1 and 2
Greater Binghamton Health Center
07.1997 - 09.2001
Associate of Science - Registered Professional Nurse
SUNY Broome Community College