Lorelle James
Cincinnati,OH
Summary
- An expert at Digital Management with 8+ years of experience, currently working at Genpact, Cincinnati, Ohio.
- My primary responsibility is to test the accessibility of digital products such as websites, software applications, and mobile apps.
- Having strong understanding of web accessibility guidelines.
- Experienced in using several accessibility testing tools and Assistive Technologies. In addition to technical skills, possess excellent communication and collaboration skills. I have experience working with developers, designers, and product managers to identify and address accessibility issues, and provide detailed feedback and recommendations for improving accessibility.
Overview
16
16
years of professional experience
Work History
Digital Manager
Genpact
Cincinnati, OH
01.2017 - Current
- Conduct automated and manual accessibility testing on various digital products such as websites, software applications, and mobile apps, as per web accessibility guidelines.
- Provide detailed feedback and recommendations to developers, designers, and product managers on accessibility issues, and collaborated with them to implement solutions.
- Maintained up-to-date knowledge of web accessibility standards, industry trends, and best practices.
- Create engaging copy across multiple digital marketing campaigns including emails, banners, and PowerPoints to drive clients brand visibility, identity, and awareness.
- Promote suppliers while incorporating header tags, integrating meta descriptions, and key phrases for products and services on the internal search webpage.
- Increased company global traffic by 60% by updating the web copy, improving keyword optimization, and fixing broken links.
- Collaborate with website developers to compose and modify existing web copy.
- Ensure all timelines are met throughout the content production, editing, and delivery process.
Content Publisher / Web Tester
YP
Tucker, GA
01.2015 - 12.2016
- Composed highly engaging copy and images to rank within the search engine results page.
- Develop long-term content strategy + SEO-driven support content to maximize growth within the local targeted markets.
- Optimize copy for proper SEO and monitor landing page performance.
- Proactively identified and addressed website errors while proofreading and conducting QA audits.
- Kept lines of communication open with sales teams to discuss analytics, data, and designs
Business Analyst
Sun Chemical
Cincinnati, Ohio
01.2008 - 01.2014
- Supported quality team members during corrective action updates.
- Coordinated with quality control staff to complete inspections.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
Education
Associate of Arts - Digital Media
Southern Ohio College
Cincinnati, OH06.2003
Skills
- Proficient in manual testing techniques, test case creation, and test plan development
- Ability to identify, document, and track defects and issues
- Expertise in web and mobile platform testing
- Strong analytical, documentation and communication skills
- Knowledge in Agile/Scrum methodologies
- Excellent organizational and communication skills
- Familiarity with Responsive Web Design and mobile apps
- Fluency in the software development lifecycle
- SEM strategy development
- Strategic planning
- Content marketing
- Adobe Creative Suite proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Digital Manager
Genpact
01.2017 - Current
Content Publisher / Web Tester
YP
01.2015 - 12.2016
Business Analyst
Sun Chemical
01.2008 - 01.2014
Associate of Arts - Digital Media
Southern Ohio College
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