Summary
Overview
Work History
Education
Skills
ServSafe Certified
Timeline
Generic

Lorelle Laansma-smith

Columbus,OH

Summary

Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment. Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Focused professional creates memorable and delicious baked goods. Creates custom desserts that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Baker

Tim Hortins
04.2022 - 04.2023
  • Cut and shaped dough for pies, rolls and other pastries.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Created appealing displays to showcase products in bakery.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Assisted in planning and running promotional events and campaigns.

Server

Bob Evans Restaurant
05.2017 - 09.2020
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.

Education

Associate of Science - General Studies

Oakland Community College
Bloomfield Hills, MI
06.1983

Skills

  • Cleanliness standards
  • Portion Control
  • Critical Thinking
  • Clear Communication
  • Food Safety
  • Preventive Maintenance
  • Basic Mathematics

ServSafe Certified

Upated while working at Tim Hortons. Valid through 2025.

Timeline

Baker

Tim Hortins
04.2022 - 04.2023

Server

Bob Evans Restaurant
05.2017 - 09.2020

Associate of Science - General Studies

Oakland Community College
Lorelle Laansma-smith