Hi, I’m
LORELLE HADAWAY
HOUSTON,TX
Overview
8
years of professional experience
Work History
First Watch
Sales
01.2022 - 07.2022
Job overview
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales by upselling higher-end products to customers.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bay Breeze Health And Rehabilitation Center
Travel Registered Nurse
03.2021 - 06.2021
Job overview
- Documented all elements of care and updated patient charts and confidential files to reflect changes in care plans, interventions applied, and observations.
- Coordinated smooth transition from referring facility or site to rehabilitation setting.
- Collaborated with interdisciplinary teams to develop impactful treatment plans.
- Provided emotional support and guidance to patients and family members to help cope with emotional challenges of illness.
Brooks Rehabilitation Hospital
Rehabilitation Registered Nurse
02.2018 - 01.2019
Job overview
- Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
North Florida Rehabilitation Hospital
Travel Registered Nurse, Admissions
01.2016 - 07.2016
Job overview
- Interacted professionally with families and provided empathetic support and professional guidance.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Furnished patient treatment information to insurance companies in compliance with established parameters.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Haven Hospice
Travel Registered Nurse, Case Manager
08.2015 - 11.2015
Job overview
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Liaised with physicians regarding patient needs, performance, and changes.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
Education
Oklahoma City UniversityOklahoma City, OK
Bachelor of Science from Nursing
07.2012
Texas A&M University Galveston, TX
Bachelor of Science from Marine Biology
12.2006
Skills
- Acute and Rehabilitative Care
- Active Listening
- Resilience
- Medical Admissions Process Knowledge
- Client Relations
- Multi-tasking
- Self-starter
- EMR Systems (ORACLE Cerner, Epic Systems)
- Patient and Family Advocacy
- Deadline-conscious
Timeline
Sales
First Watch
01.2022 - 07.2022
Travel Registered Nurse
Bay Breeze Health And Rehabilitation Center
03.2021 - 06.2021
Rehabilitation Registered Nurse
Brooks Rehabilitation Hospital
02.2018 - 01.2019
Travel Registered Nurse, Admissions
North Florida Rehabilitation Hospital
01.2016 - 07.2016
Travel Registered Nurse, Case Manager
Haven Hospice
08.2015 - 11.2015
Oklahoma City University
Bachelor of Science from Nursing
Texas A&M University
Bachelor of Science from Marine Biology
Summary
Inspired to pursue a career that furthers professional challenges utilizing strong interpersonal skills, excellent time management, and problem-solving skills. Consistently developing strong relationships with patients and families through empathetic communication, respectful and positive attitude, and invaluable customer service. Proficient in using independent decision-making skills and sound judgement to positively impact company success.
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