Open To Work
Loren Anderson
Austin,TX
Summary
Dedicated individual known for strong emotional intelligence and effective conflict resolution. Successfully managed complex logistics while fostering client loyalty and ensuring safety compliance across various roles.
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkPart TimeLocation Preference
RemoteSalary Range
$20/hr - $25/hrSkills
- Operational Precision & Accuracy
- Safety & Compliance
- Conflict resolution
- Operational accuracy
- Document management
- Workflow Optimization
- Conflict Resolution & De-Escalation
- Process Improvement
- Team leadership
- Rapport building
- Safety compliance
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Professional Driver
Lyft And Uber
Austin
05.2025 - Current
- Achieved a 100% on-time arrival rate by analyzing real-time navigation data to manage high-volume variables in a fast-paced environment.
- Maintained a 5.0-star rating by delivering professional communication and utilizing high EQ to build rapport and adapt to a diverse clientele.
- Resolved high-pressure logistical disruptions and challenging customer behaviors using a calm, empathetic, and solution-oriented approach to de-escalation.
- Followed all traffic laws and regulations to uphold safety standards during trips.
- Troubleshot mobile apps, dashcam equipment, and vehicle issues to minimize delays and enhance ride experience.
- Assisted passengers with loading and unloading personal items while conducting post-ride checks to ensure vehicle cleanliness and prevent loss of belongings.
Pet Care Specialist
Rover.com
Austin
06.2017 - 02.2024
- Provided attentive care for diverse pets and pet parents, ensuring clear communication, strict safety adherence, and a consistently positive, well‑being‑focused experience.
- Managed complex, last-minute pet care reservations with accuracy and professionalism, demonstrating a remote-ready mindset.
- Provided rapid problem-solving during critical incidents while delivering excellent customer service to maintain a "white-glove" customer experience.
- Fostered long-term loyalty and trust through effective use of web-based systems for real-time digital reporting and service documentation.
- Maintained 100% safety and on-time record over 6+ years while managing complex logistics and high-value assets across multiple locations.
Package Handler (seasonal)
UPS
Austin
12.2022 - 01.2023
- Processed thousands of time-sensitive assets daily with 100% accuracy, exceeding productivity targets and meeting strict service standards under pressure.
- Scanned, sorted, and organized packages by size, destination, and service type using a handheld scanner, streamlining processing and supporting efficient loading of delivery trucks
- Adhered to safety protocols, contributing to a safer workplace and reducing potential incidents.
- Reported lost or damaged items to supervisors promptly, ensuring swift resolution and maintaining inventory integrity.
Assistant Manager
Palm Beach Tan
Austin
03.2022 - 09.2022
- Managed inventory and maintained accurate stock levels for tanning products while completing opening, closing, and shift-change procedures, supporting operational efficiency.
- Created reports on sales trends, inventory levels, and financial data to support daily operational decision-making.
- Maintained up‑to‑date knowledge of products and services while implementing targeted marketing strategies to effectively promote new offerings.
- Resolved customer inquiries and issues promptly, leading to improved satisfaction levels.
- Ensured compliance with health and safety regulations, contributing to a safe environment for customers and staff.
Assistant Manager
360 Pizza LLC
Austin
11.2019 - 08.2020
- Directed team operations through strategic scheduling and deployment, ensuring full coverage and consistently meeting performance metrics.
- Streamlined internal communications to manage high‑volume workflows, enhancing customer experience through improved processes and real‑time coordination.
- Maintained accurate stock levels and facilitated service recovery efforts, resolving customer issues and fostering brand loyalty.
Assistant Manager
ATX Wellness- CBD Shop
Austin
01.2020 - 04.2020
- Oversaw daily store operations, including opening/closing procedures, cash handling, inventory checks, and merchandising to ensure smooth functioning
- Ensured compliance with state regulations, age‑verification requirements, and company policies related to CBD sales
- Executed in-store marketing strategies and arranged product displays to enhance visibility of new or seasonal CBD items
- Educated customers on CBD products, dosage formats, and wellness benefits, enabling informed purchasing decisions
- Maintained a clean, organized, and welcoming store environment aligned with brand standards
Education
Bachelor of Science - University Studies
08-2014
- Focus: Health Education and Health Promotion
- Transfer Non-Resident Achievement Scholarship Recipient of Fall 2011
- 3.5 GPA
- Completed Job Shadow (08/2011-12/2011) for Health Education and Health Promotion Class- Shadowed Personal Trainer -10 hours and Shadowed Alcohol & Drug Professor - 10 hours
Some College (No Degree) - General Education
- Fall 2010 - Dean's List
- Spring 2011 - Dean's List
Certifications
- CPR, AED, First Aid Certification, American Safety Training Institute, Expires March 2028
- Personal Training Certification, National Academy of Sports Medicine, Expires November 2026
Continuing Education
- Continuing Education Courses for NASM Personal Training Certification (11/2025-Present), FitFixNow, Marketing without Money (0.3 CEUs), Expand Your Audience: Social Media and Podcasting (0.3 CEUs), 29 Tips to Boost Confidence, Thrive Through Change, and Unlock Full Potential (0.3 CEUs), Making EVERY Client a Success: A Tool Kit for Behavior Change (0.3 CEUs) TOTALING 1.2/2 CEUs COMPLETED
Projects
- Podcast Host and Producer (06/2025-Present) Led end-to-end production and hosting of a long-form podcast, using data and storytelling to drive audience growth and simplify complex ideas.
- Online Business Owner (12/2024-Present) Founded and led a digital wellness brand, executing business strategy, and multi-channel marketing to drive growth and client management.
Interests
- Podcasting: Producer of The Bad Luck Club and The Loose Thread Podcast; student of digital media trends and audience engagement.
- Live Events: Avid festival/concert-goer focused on the fan experience and ticketing industry trends.
- Strategic problem solver via Xbox games like Ark Survival Ascended, Apex Legends, and Fortnite.
- Active hiker and explorer focused on a balanced, high-energy lifestyle.
- Detailed crafting: Diamond painting and woodburning; meticulous and focused on extreme details.
Timeline
Professional Driver - Lyft And Uber
05.2025 - Current
Package Handler (seasonal) - UPS
12.2022 - 01.2023
Assistant Manager - Palm Beach Tan
03.2022 - 09.2022
Assistant Manager - ATX Wellness- CBD Shop
01.2020 - 04.2020
Assistant Manager - 360 Pizza LLC
11.2019 - 08.2020
Pet Care Specialist - Rover.com
06.2017 - 02.2024
Oklahoma State University - Bachelor of Science, University Studies
Tarrant County College - Some College (No Degree), General Education