Loren Arguelles
Homestead,FL
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Patient Access Associate
Baptist Health Medical Group
Homestead, FL
01.2024 - 01.2025
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Collaborated with other staff members to ensure accuracy of patient data entered into the computer system.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Balanced daily collections report at the end of each shift.
- Greeted patients and visitors in a friendly, professional manner.
Assistant Property Manager
Cornerstone Management
Florida City, FL
05.2021 - 01.2024
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled resident complaints and expedited maintenance requests.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
Cash Lead
Old Navy
Miami, 33172
02.2020 - 12.2020
- Provided excellent customer service by greeting customers warmly, responding to inquiries, and resolving complaints in a timely manner.
- Resolved disputes between customers and Cashiers quickly while maintaining a professional demeanor.
- Performed bookkeeping and accounting consulting services.
- Supervised daily operations of the cash register area including opening and closing registers and balancing drawers at end of shift.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Education
Some College (No Degree) - Radiographic Technology
Keiser University
Miami, FLSkills
- Customer service
- Relationship building
- Multitasking and organization
- Spanish fluency
- Friendly and outgoing
- Money handling
- Phone and email etiquette
- Team collaboration
Languages
English
Professional
Spanish
Professional
Timeline
Patient Access Associate
Baptist Health Medical Group
01.2024 - 01.2025
Assistant Property Manager
Cornerstone Management
05.2021 - 01.2024
Cash Lead
Old Navy
02.2020 - 12.2020
Some College (No Degree) - Radiographic Technology
Keiser University
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