LOREN FREY

• Ensured safety and well-being of students in K-6 classrooms.
• Delivered lessons according to provided lesson plans.
• Utilized smart board technology and Google Classroom for interactive learning.
• Supported students with disabilities in special needs classrooms.
• Facilitated effective classroom behavior management strategies.
• Assisted individual students with learning difficulties as a personal aide.
• Engaged with diverse student groups, enhancing overall classroom experience.
• Collaborated with teachers to adapt instructional materials for diverse needs.

• 4.98 out of 5 customer rating, 100% accuracy
• Delivered food and groceries efficiently to customer locations.
• Navigated optimal routes using GPS technology for timely deliveries.
• Communicated with customers regarding order status and delivery details.
• Maintained vehicle cleanliness and ensured safe driving practices.
• Coordinated with local merchants to manage order pickups seamlessly.

• Ensured care and safety of newborns and children in client homes.
• Developed age-appropriate milestones for child growth and development.
• Managed household tasks, including cleaning and organization.
• Obtained certifications in first aid, CPR, and Basic Life Support.
• Homeschooling two children during pandemic for Kindergarten and Pre-K.
• Planned activities, focused on car seat safety, crafts, and interactive play.

• Same responsibilities as with WCS

• Managed invoicing and bill payments to ensure timely financial operations.
• Created weekly print menus to enhance customer engagement.
• Updated and managed online presence to improve visibility.
• Trained new employees on operational procedures and standards.
• Performed general filing, answered phones, and faxed documents efficiently.
• Coordinated contract with Summa Akron City Hospital for food service operations across multiple venues.

Served as Captive Adjuster for Alternative Risk Transfer Program in Trucking and Transportation Industries.

• Collaborated daily with Insured’s Risk Manager to adjust claims per guidelines and self-insured limits.
• Identified risk-averse behaviors for training assessment and premium adjustments based on claim handling.

Functioned as Subrogation Specialist, managing collections, suits, arbitration, and attorney negotiations.

• Achieved 90% success rate in arbitration, highest within the company.
• Collected over $600,000 in first half of 2012, representing 14% of total collections.
• Evaluated files for potential recoveries, minimizing costs while ensuring timely results.
• Trained new representatives on claims procedures and developed a SharePoint site for document storage.