Summary
Work History
Education
Skills
Timeline
Generic

Loren Johnson

Talihina,OK

Summary

Reliable, driven, determined. Proven track record in enhancing customer satisfaction and team performance, notably at The Shingle. Skilled in cash handling and conflict resolution, demonstrating exceptional customer service and teamwork. Achieved significant improvements in client retention and operational efficiency through innovative problem-solving and effective multi-tasking.

Work History

Sales Associate

The Shingle
  • Organized racks and shelves to maintain store visual appeal, restocking and taking inventory of product
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Legal Financial Services Representative

Cavanal Services
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of regulations, and best practices to provide informed advice to clients.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall performance.

Mixologist

Wonderland Nutrition
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales.

Phlebotomist

Choctaw Nation Hospital
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Teachers Aid

Save The Children
  • Assisted teachers with supervision and care of group of children.
  • Maintained safety and security by overseeing students in recess environments.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Completed daily reports on attendance and disciplinary performance.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student learning objectives through personalized and small group assistance.

Education

Certification - Phlebotomy

Kiamichi Technology Center - Talihina
Talihina, OK
05.2022

High School Diploma -

Whitesboro High School
Whitesboro, OK
05.2017

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Reliable and punctual
  • Outgoing Personality
  • Cash Handling
  • Cash Register Operation
  • Conflict Resolution
  • Store Opening and Closing
  • Cleaning techniques

Timeline

Sales Associate

The Shingle

Legal Financial Services Representative

Cavanal Services

Mixologist

Wonderland Nutrition

Phlebotomist

Choctaw Nation Hospital

Teachers Aid

Save The Children

Certification - Phlebotomy

Kiamichi Technology Center - Talihina

High School Diploma -

Whitesboro High School

Similar Profiles

CREATE PROFILE
Loren Johnson