Loren Spears

Indianapolis Sales Consultant for a leading material handling solutions provider

• Identified key decision makers, researched their needs and created custom solutions for each customer.
• Networked to build client base and promote products to new and existing clients.
• Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding equipment
• Responded promptly to inquiries from prospective buyers regarding availability of particular items or services offered by the company.
• Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
• Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
• Established long-term relationships with suppliers to ensure competitive prices on capital equipment purchases.
• Implemented professional sales presentations to creatively communicate product quality and market comparisons.
• Performed in-depth product demonstrations to potential customers on the features, benefits, and advantages of capital equipment offerings.
• Demonstrated a thorough understanding of safety regulations pertaining to the use of specific pieces of capital equipment in different environments
• Collaborated closely with other departments within the organization such as marketing and finance teams in order to maximize efficiency during sales processes.
• Negotiated contract terms with customers including pricing, delivery timescales, payment terms and warranties.
• Coordinated with logistics teams to ensure timely delivery of products to customers.
• Promoted high customer satisfaction through strong problem-solving skills, resolving issues efficiently and effectively.
• Communicated effectively with clientele to maintain customer satisfaction and loyalty.
• Increased repeat business using great customer service, problem-solving and conflict resolution skills.

Cincinnati/Eastern Indiana/Northern Kentucky Territory Sales Representative for a leading material handling solutions provider

• Increased territory sales for new and used forklift sales by 300% during first year
• Work hand in hand with aftermarket sales representatives to provide a complete package to customers that include fleet maintenance and other material handling solutions
• Responsible for a 50% increase in aftermarket services that have resulted in an increase of gross profits by nearly thirty-five percent
• Continually educate customers on the features, advantages and benefits of products and services which has resulted in a better understanding of what the company has to offer
• Developed close relationships with customers throughout territory and has resulted in a greater territory ITA number for the company
• Played a critical role in increasing local exposure with both DHL Express and DHL Worldwide during a national RFP campaign
• One of the top salesmen in the high profit category of Used Equipment
• Closing ratio among the best in the company at an overall success rate of over 85%
• Leading material handling solutions provider

• Progressed through a series of promotions, culminating in challenge to direct company sales for a market leader throughout the United States
• Supervised a National sales force of 7+ salesman with sales throughout the U.S., Canada and Caribbean
• Managed a company that increased sales by 235% from 2004 to 2008
• Possessed skills to direct nationwide accounts and led all forecasting, market analytics and sales team training/development programs

• Throughout military career exemplified the leadership styles needed to make strategic decisions in a timely manner
• Commanded a combat artillery battery that included up to 120 Soldiers
• In 2004 served on a one-year tour in a Combat Zone in Kosovo (Serbia) as a Fire Support Officer for an Infantry Task Force
• Received the Army Commendation medal and numerous other achievements and awards

• General Manager - Advance Auto Parts, MAY 1999 to JUL 1999 (Xenia, OH)
• Training Manager - Advance Auto Parts, NOV 1998 to MAY 1999 (Lexington, KY)
• General Manager - Parts America, MAR 1998 to NOV 1998 (Lancaster, PA)
• General Manager - Parts America, MAR 1997 to MAR 1998 (Harrisburg, PA)
• Assistant Manager - Western Auto, JAN 1996 to MAR 1997 (Dallas, TX)
• Mechanic - Western Auto, MAY 1995 to JAN 1996 (Lawrence, KS)