Loren Stanley
San Bernardino,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leader position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Food and Beverage Attendant
Yaamava' Resort And Casino
06.2023 - Current
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Enhanced leadership abilities through training and hands-on task completion.
- Prepared immediate reports for accidents, incidents, and injuries that occur on shift.
- Monitored dining room inventory and replenished as necessary.
- Mentored new hires, fostering a supportive and inclusive company culture.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Enhanced productivity through development of efficient work processes and motivational strategies.
- Collaborated with management to identify areas of improvement within the organization, leading to more streamlined operations.
Food & Beverage Attendant
Yaamava' Resort And Casino
10.2021 - 06.2023
- Prepared dishes in a fast-paced environment working with teammates to maintain our Forbes satisfaction rate.
- Replenished, wrapped, dated, and labeled food items in storage from inventory and rotated ingredients, all for safety and freshness.
- Took inventory counts for all of our products both FOH and BOH.
- Operated POS system to receive payment by cash, credit card, Payroll deductions, and BOH, issued receipts, and provided change.
- Balanced multiple tasks simultaneously during peak hours without forfeiting service quality or attention to detail.
- Delivered Forbes standard customer service to our guests using active listening and engagement skills, answered product questions with up-to-date knowledge of sales and store promotions.
- Directed trash removal and sanitation procedures to keep the dining room and register area organized.
- Learned roles of other venues in the casino to provide coverage and keep restaurants operational.
Hostess
Logan's Roadhouse Grill
08.2021 - 09.2021
- Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took beverage orders and served drinks during peak meal times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
Hostess
Claim Jumper Restaurant
08.2020 - 02.2021
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Cleaned and restocked counter areas, replenished cash drawer, and checked server supplies to facilitate operations
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Floor Crew
McDonald's
10.2019 - 04.2020
- Greeted guests and answered product questions with up-to-date knowledge of sales and store promotions.
- Maintained safe food handling practices to prevent germ spread.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Reduced safety hazards by promptly addressing spills, debris, and other potential risks on the floor surface.
Kitchen Staff Member
Girl Scouts of San Gorgonio Council
07.2019 - 10.2019
- Moved smoothly between different cooking stations to assist with meal preparations.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Peeled and cut fruit/vegetables to prepare for cooking or serving.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
Education
Associate of Arts - Kinesiology
San Bernardino Valley College
San Bernardino, CA05.2026
High school diploma -
Grand Terrace High School
06.2020
Skills
- Customer Service
- Attention to Detail
- Team Building
- Creative Thinking
- Sanitation Standards
- Team building
- Problem Solving
- Adaptability
- Decision Making
- POS System Operation
- Food safety knowledge
- Organizational Skills
Certification
- TIPS
- Food Handler Certification
Timeline
Lead Food and Beverage Attendant
Yaamava' Resort And Casino
06.2023 - Current
Food & Beverage Attendant
Yaamava' Resort And Casino
10.2021 - 06.2023
Hostess
Logan's Roadhouse Grill
08.2021 - 09.2021
Hostess
Claim Jumper Restaurant
08.2020 - 02.2021
Floor Crew
McDonald's
10.2019 - 04.2020
Kitchen Staff Member
Girl Scouts of San Gorgonio Council
07.2019 - 10.2019
Associate of Arts - Kinesiology
San Bernardino Valley College
High school diploma -
Grand Terrace High School
- TIPS
- Food Handler Certification
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