Loren Steward

Motivated Account Representative skilled at developing and deepening customer relationships to drive consistent growth, customer retention, and exceed company standards. One who is knowledgeable about invoicing, payment collection/processing and account updating. Specializing in pursuing delinquencies, resolving customer issues, and the ability to adapt on each phone call to implement success rates on customer satisfaction and company's KPI metric scales. My flexibility to handle incoming high call volumes or high-risk outbound calls makes me a key versatile candidate in many departments and roles within the Customer Service industry. I believe my energetic personality and team player mindset, along with my phone etiquette skills would be perfect fit for this role. Pairing that with my desire to not only meet, but exceed company goals, will allow for immediate contribution to your company's mission statement and goals. I'm merely seeking the open door opportunity to show you my skillset.