Lorena Acosta
El Paso,TX
Summary
Work opportunity demonstrating strong organizational and communication skills seeking to fully utilize work experience , skills, and training in a challenging work environment.
Overview
5
5
years of professional experience
Work History
Business Office Manager
The Bartlett Skilled Nursing
03.2020 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Ability to read and understand EOB's
- Verified insurance benefits and obtained authorizations.
- Toured potential clients
- Completed admission paperwork with patients and family.
- Assisted with medicaid applications.
- Communicated with hospital staff to coordinate transfers.
- Collected patient balances and copays.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Completed daily census for facility.
- Proficient in insurance, claims, appeals.
- Entered all patient data into PointClickCare.
- Managed front office supplies and inventory, placed orders as needed.
- Handled phone systems and correspondence.
Education
High School Diploma -
Santa Teresa High School
Santa Teresa, NMNo Degree -
Dona Ana Community College
Las Cruces, NMSkills
- Deadline Management
- Account Reconciliation
- Office Management
- Document Management
- Computer Skills
- Administration and Reporting
- Customer Relationship Management
- Bilingual
- Time Management
- Attention to Detail
- Multitasking
Timeline
Business Office Manager
The Bartlett Skilled Nursing
03.2020 - Current
High School Diploma -
Santa Teresa High School
No Degree -
Dona Ana Community College
Similar Profiles
Nadia RinconNadia Rincon
Admissions Coordinator at Surge Rehab & Nursing/Maria Regina Skilled NursingAdmissions Coordinator at Surge Rehab & Nursing/Maria Regina Skilled Nursing
Brittney CollinsBrittney Collins
ADON Wound Care at Timbers Nursing Skilled And NursingADON Wound Care at Timbers Nursing Skilled And Nursing
CLAIRE JORGENSENCLAIRE JORGENSEN
Registered Midwife at Skilled Nursing Agency, Alliance Nursing AgencyRegistered Midwife at Skilled Nursing Agency, Alliance Nursing Agency
Megan QuianMegan Quian
Tutor at Friends And Family MembersTutor at Friends And Family Members
Teandrea TateTeandrea Tate
Group Practice Manager (SHSS) at William Beaumont Army Medical CenterGroup Practice Manager (SHSS) at William Beaumont Army Medical Center