Lorena Anturi

Start Day: April 15 / 2024

• Business Operations: Oversee all facets of business management, including ordering, stocking, and inventory control of coffee products and supplies.
• Marketing & Sales: Developed and implemented comprehensive online marketing strategies, including brand creation, social media campaigns, and email marketing. Successfully launched the Colombian Grind brand.
• Financial Management: Handle all bookkeeping responsibilities, maintain precise financial records, manage budgeting, and ensure the profitability of the business.
• Product Sourcing & Development: Built and maintained strong relationships with coffee suppliers, ensuring consistent product quality
• Continuously explore and introduce new coffee blends and merchandise.
• Networking: Cultivate relationships within the coffee industry and local community, driving collaborations, partnerships, and participation in events.

October 10 / 2023 to January 12 / 2024

Supervisor:

Doug Newell

VP Consumer Loans

509‑ 979‑5979

Full Time 23 per hour.

• Maintained up-to-date knowledge of the credit union’s lending products, policies, and procedures.
• Prepared loan documents, ensuring proper signatures and accurate filing.
• Processed paid-in-full loans, released liens, and provided timely documentation to members.
• Organized and maintained comprehensive loan files.

April 24 / 2023 to October 12 / 2024

Supervisor:

Sophie Leonelli

VP Human Resources

907‑ 590‑8288

Full Time 21 per hour.

• Provided administrative support to the President, CEO, and other personnel.
• Prepared correspondence, reports, and assisted with marketing tasks.
• Managed the filing system for the administrative department and maintained regulatory manuals.
• Conducted research and prepared specialized reports to assist HR, consumer loans, and marketing.

July 22 / 2022 to April 19 / 2023

Full Time 25,000 to 30,000 yearly.

• Provided excellent customer service by carefully selecting, purchasing, and delivering groceries and household items for customers.
• Communicated effectively with customers to ensure order accuracy, accommodate special requests, and resolve any issues promptly.
• Demonstrated strong time management and organizational skills by efficiently planning routes and managing multiple orders simultaneously.
• Maintained a thorough understanding of store layouts and product availability to minimize shopping time and maximize efficiency.
• Adhered to all health and safety guidelines, including proper food handling and transportation procedure.

October 4/ 2021 to April 15/ 2022

Supervisor:

June Zhang

917-545-9828

Full Time 17 per hour.

• Managed commercial shipping documents and pre-alerts for incoming cargo.
• Prepared shipping documentation, tracked deliveries, and resolved documentation issues.
• Provided shipment status updates to relevant stakeholders.
• Verified the accuracy of entry details for customs filing.
• Shipping company booking, hazmat products.

Oct 10 / 2020 to July 1/ 2021

Supervisor:

Ravi Patel

(973) 337-5567

Full Time 13 per hour.

• Delivered exceptional customer service by assisting with product selection and purchase.
• Processed orders online and via phone, ensuring timely dispatch and accurate inventory management.
• Constructed arrangements according to brand standards and managed driver routing.

July 1 / 2014 to May 27/ 2017

Supervisor:

Sebastian Norena

+571-746-9696

• Analyst responsible for providing continuous improvement for the processes of internal and external clients of the regional center to Americas.
• Implementation and organization of the WI (Work Instruction) for customs department in Columbia City South Carolina US (2017). Trained 10 employees.
• Supplied to the US CAE station the ISF (Import Security Filling) security documents for maritime transport imports; management of the Kewill (KC) Alliance, Logis Ocean, EDM platforms.
• Prepared and process import documentation according to customs regulations, laws, or procedures.
• Requested or compile necessary import documentation, invoices, certificates of origin, and cargo-control.

July 1 / 2008 to April 13/ 2013

Supervisor:

Diana Toca

01 8000 12 3838

• Compiled information about new accounts, enter account information into computers, and file related forms or other documents.
• Informed customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
• Answered customers' questions and explain available services, such as deposit accounts, bonds, and securities.
• Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
• Explained to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Submitted applications to credit analysts for verification and recommendation.

Dec 13 / 2006 to March 25/ 2008

VP Human Resources

Liliana Arias

+57 (313) 872 0801

• Sold tickets and collect fees from customers.
• Provided information about facilities, entertainment options, and rules and regulations.
• Kept informed of shut-down and emergency evacuation procedures.
• Coordinated the proper operations; sales online, servers’ control and reservations with scheduling the money that were to at the theater were some.
• Supervisor 8-10 employees.