Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Lorena Arreola

Norco,CA

Summary

Experienced and enthusiastic LVN with strong clinical knowledge, excellent people skills, and a dedicated work ethic. Nurse Case Manager with a valid CA state license, offering solid experience in clinical, utilization review, case management, and billing within a managed care environment. Demonstrates competency in medical procedures and is well-versed in COVID-19 compliance. Expertise in COVID-19 screening, collection, and specimen testing for industrial and television/film production settings. Licensed Vocational Nurse with robust patient care skills and a comprehensive understanding of medical procedures. Capable of adapting to varying clinical environments while maintaining high standards and delivering results. Proven ability to collaborate effectively with healthcare teams, ensuring quality patient outcomes and seamless operational flow. Skilled in patient assessment, administering medication, and maintaining accurate medical records, with a strong emphasis on empathy and reliability.

Overview

14
14
years of professional experience

Work History

LVN Case Manager

Altura MSO
06.2023 - Current
  • Promoted a positive work environment among nursing staff through collaboration, open communication, and support.
  • Demonstrated strong clinical judgment by assessing symptoms quickly and prioritizing appropriate interventions accordingly.
  • Streamlined documentation processes by maintaining accurate medical records through electronic charting systems.
  • Enhanced patient care by providing compassionate and individualized attention, leading to improved health outcomes.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Facilitated efficient patient admissions, transfers, and discharges while maintaining clear communication with all parties involved.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to patients'' needs.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
  • Provided leadership, guidance and support to staff members.

Clinic LVN Employee Health, Covid/Flu/Remdesivir

RemX Specialty - Kaiser Permanente Sunset
10.2022 - 05.2023
  • Mentored new LVN staff members to ensure proper training and integration into the clinic''s workflow, promoting a cohesive team environment.
  • Increased clinic effectiveness by managing supplies inventory levels and ensuring timely restocking when needed.
  • Promoted infection control practices within the clinic setting, leading to a decrease in communicable illnesses among staff and patients alike.
  • Conducted initial interviews with new patients to gather comprehensive medical histories, enabling physicians to make informed diagnostic decisions more quickly than before.
  • Demonstrated adaptability and resilience during periods of high patient volume, effectively managing multiple tasks simultaneously while maintaining a focus on delivering quality care to each individual served.
  • Strengthened patient relationships by offering emotional support and education on treatment options and self-care techniques.
  • Supported effective disease prevention efforts through routine immunization administration and patient education regarding vaccine schedules.
  • Enhanced patient comfort levels during procedures by explaining processes thoroughly beforehand while also addressing any concerns or questions that arose throughout their visits confidently.

Clinician/Swabber/COVID-19 Vaccinator

Carbon Health
08.2020 - 10.2022
  • Aimed towards crisis relief efforts at the forefront of the Covid-19 response in California. Partnered with CORE and LAFD providing mass vaccinations at Dodger's stadium and throughout LA County via the Carbon Health/LAFD mobile clinic sites.
  • Obtain specimen collection via nasal swab for Covid-19 testing on clients working in production settings for both television and film
  • Experienced in PCR testing (Flowheath, LABCORP) and Rapid collection on site processing
  • Performed in this capacity on various productions, as well as concierge/home visits to VIP clients as requested
  • Fluent with operation and maintenance of Abbot, Accula rapid testing machines
  • Strong knowledge of EMR software used for documentation and HIPAA regulations
  • Administer injections/vaccines to adult and pediatric population
  • Provide post immunization monitoring and care education to ensure health and safety of each individual
  • Obtain consents and verify proper documents are complete and on file
  • Ensure sanitary environment and implementation of infection control best practices
  • Practice in an ethical, environmentally safe and healthy manner
  • Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
  • Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
  • Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
  • Served as a mentor to new clinicians, providing guidance on techniques, documentation standards, and ethical considerations in practice.
  • Provided patients with detailed information about symptoms, causes and treatment expectations.

Case Manager, Compliance

Optima Care Home Health
10.2018 - 10.2020
  • LVN Case Manager for 100+ census (Medicare/Managed Care mixed)
  • Coordinate care for clients discharging from various major hospitals to return home with skilled care
  • Ensure effective and quality delivery of home health care services in accordance with state and federal regulations and the Agency's policies and procedures
  • Develop and coordinate client treatment plan with assigned team members to promote optimal patient health outcomes with goal-oriented objectives
  • Connect clients and families to appropriate resources
  • Report to MD and obtain physician's orders as needed
  • Collaborate and report findings & concerns to Director of Nursing/Patient Care Services accordingly
  • Monitor documentation and reporting compliance per staff entry on EMR for each client daily and to ensure documentation and client utilization remains consistent with billing
  • Perform OASIS review and compliance for MEDICARE billing and export
  • Provide daily/weekly reports to Administrator and insurance companies alike to ensure authorization of covered services is received
  • Train and mentor staff on agency regulations, documentation, EMR and regulation compliance
  • Solely responsible for agency compliance with tracking and reporting of Infection Control logs, Incident reports, Sentinel and Adverse Events

LVN Case Manager, Compliance

Arise Home Care Corp
09.2016 - 10.2020

LVN Case Manager, Charge Nurse

Cypress Gardens Care Center
03.2011 - 09.2016

Education

ASSOCIATE DEGREE - General Studies -Registered Nursing

RIVERSIDE CITY COLLEGE
Riverside, CA
12-2026

CASE MANAGEMENT CERTIFICATION -

UNIVERSITY OF CALIFORNIA SAN DIEGO
San Diego, CA
01.2015

LICENSED VOCATIONAL NURSING - Vocational Nursing

Four D College
Colton
03-2011

Skills

  • Intravenous Therapy/Blood Withdrawal
  • Basic Life Support/First Aid/CPR
  • Case Management/Managed Care
  • Infection Control, Vaccine Administration
  • Microsoft Office
  • EMR Systems
  • Point Click Care, DataSoft Logic, Oasis D
  • Perfect Home Health, VisiTrack, Cerner Health

Awards

  • Employee of the Year, 12/01/15, Cypress Gardens Care Center
  • Employee of the Month, 05/01/15, Cypress Gardens Care Center
  • Employee of the Month, 04/01/14, Cypress Gardens Care Center
  • Leadership Award, 12/01/19, Optima Care Home Health Services Inc.
  • Certificate of Recognition 04/06/21, Mitch O'Farrell 13th District Councilman, Healthcare Emergency Responders;Dodgers Stadium, 13th District and greater LA County

Timeline

LVN Case Manager

Altura MSO
06.2023 - Current

Clinic LVN Employee Health, Covid/Flu/Remdesivir

RemX Specialty - Kaiser Permanente Sunset
10.2022 - 05.2023

Clinician/Swabber/COVID-19 Vaccinator

Carbon Health
08.2020 - 10.2022

Case Manager, Compliance

Optima Care Home Health
10.2018 - 10.2020

LVN Case Manager, Compliance

Arise Home Care Corp
09.2016 - 10.2020

LVN Case Manager, Charge Nurse

Cypress Gardens Care Center
03.2011 - 09.2016

CASE MANAGEMENT CERTIFICATION -

UNIVERSITY OF CALIFORNIA SAN DIEGO

ASSOCIATE DEGREE - General Studies -Registered Nursing

RIVERSIDE CITY COLLEGE

LICENSED VOCATIONAL NURSING - Vocational Nursing

Four D College

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