Lorena Arroyave Bedoya
Orlando,FL
Summary
Responsible professional with strong communication skills, ethical and professional values, and the ability to work Effectively in a team. Demonstrates initiative in problem -solving and contributes to achieving company objectives.
Overview
6
6
years of professional experience
Work History
Supervisor
Juan Valdez Colombian Coffee
Orlando, FL
08.2025 - Current
- Oversaw daily operations, ensuring compliance with quality standards and customer service excellence.
- Trained and mentored staff on coffee preparation techniques and equipment usage.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Enhanced workflow efficiency by streamlining processes in order preparation and service delivery.
Nail Technician
En Casa
Orlando, FL
05.2023 - Current
- Provided exceptional nail care services, enhancing customer satisfaction and loyalty.
- Utilized advanced techniques in nail art and design to meet diverse client preferences.
- Maintained high standards of hygiene and sanitation in compliance with industry regulations.
- Educated clients on nail care best practices, fostering long-term relationships and repeat business.
Customer Service Representative
La Gran Parada Restaurant
Orlando, FL
11.2021 - 07.2025
- Delivered exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Managed order processing and ensured timely delivery of food items to customers.
- Trained new staff on service protocols, menu knowledge, and point-of-sale systems.
- Implemented feedback systems to gather customer insights for service improvement.
Assistant Painter
Prisma Renovations
Orlando, FL
01.2023 - 12.2024
- Implemented process improvements that reduced paint waste and enhanced finish quality.
- Managed inventory of paint supplies, ensuring timely procurement and availability for projects.
- Conducted site assessments to determine project requirements and prepare detailed plans.
- Trained staff on new equipment and painting technologies to improve operational effectiveness.
Assistant Painter
APS Solutions
Orlando, FL
01.2022 - 11.2022
- Led painting projects, ensuring adherence to quality standards and timelines.
- Coordinated with team members to optimize workflow and enhance project efficiency.
- Developed color palettes and material selections in collaboration with clients and designers.
- Mentored junior painters, providing guidance on techniques and safety protocols.
Cashier
Gas Station America
Miami
02.2020 - 11.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the sales area to enhance customer experience.
- Assisted customers with inquiries, providing knowledgeable support on fuel products and services.
- Conducted inventory checks to ensure stock availability and reduce discrepancies.
Education
Bachelor of Professional Studies - Occupational Health And Safety
Institución Universitaria Politecnico Grancolombiano
Medellín, Colombia09-2018
Timeline
Supervisor
Juan Valdez Colombian Coffee
08.2025 - Current
Nail Technician
En Casa
05.2023 - Current
Assistant Painter
Prisma Renovations
01.2023 - 12.2024
Assistant Painter
APS Solutions
01.2022 - 11.2022
Customer Service Representative
La Gran Parada Restaurant
11.2021 - 07.2025
Cashier
Gas Station America
02.2020 - 11.2021
Bachelor of Professional Studies - Occupational Health And Safety
Institución Universitaria Politecnico Grancolombiano