Lorena Balderrama
Roswell,NM
Summary
Dedicated and student-focused educator with strong background in academic support and administrative leadership. Recently transitioned into an AVID teaching role, leveraging three years of experience as a school secretary working closely with students, staff, and families. Passionate about fostering a growth mindset, organization, and college readiness skills in middle school students. Adept at creating a supportive and engaging learning environment that encourages student success.
AVID Teacher at Mesa Middle School with a proven track record in fostering student engagement and academic success. Skilled in relationship building and time management, I effectively guide students in setting educational goals while collaborating with colleagues to enhance classroom culture. Committed to promoting self-advocacy and critical thinking in a supportive environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
AVID Teacher
Mesa Middle School
02.2025 - Current
- Teach AVID elective courses to 6th, 7th, and 8th-grade students, focusing on organization, study skills, critical thinking, and college readiness.
- Foster strong relationships with students and parents, resulting in improved communication and increased involvement in school activities.
- Foster a growth-oriented classroom culture that promotes student engagement, academic success, and self-advocacy.
- Collaborate with colleagues, counselors, and administrators to support students' academic and personal development.
- Guide students in setting educational and career goals while reinforcing skills essential for success in high school and beyond.
Clerical
Mesa Middle School
01.2022 - 01.2025
- Excellent organizational and time management skills.
- Work with a variety of individuals in a highly stressful environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Adapted quickly to changes in school policies or programs.
- Maintained detailed records and ensure compliance with school policies while maintaining confidentiality at all times.
- Acted as a liaison between administrators, teachers, parents, and students, while fostering clear and effective communication.
- Advocated for student needs and support their development.
- Maintained mental capacity which allows the ability to make sound decisions and demonstrate intellectual capabilities.
- Skilled at working independently and collaboratively in a team environment.
Dental Assistant
Philip Haney
10.2021 - 12.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared and arranged instruments and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
Certified Pharmacy Technician
Albertsons Market Pharmacy
11.2015 - 11.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Coordinated medication therapy management services alongside pharmacists to optimize patient outcomes.
- Boosted customer retention through exceptional service, addressing concerns professionally and courteously, fostering trust between patients and pharmacy staff.
- Streamlined communication between pharmacists and patients by effectively managing phone calls and addressing inquiries.
- Enhanced pharmacy operations by maintaining up-to-date knowledge of medication availability and proper dosing instructions.
- Promoted compliance with state regulations by properly labeling medications and ensuring controlled substances were securely stored.
- Boosted productivity by organizing inventory, ensuring efficient replenishment of stock, and minimizing waste.
- Expedited prescription processing by utilizing advanced software systems for data entry and label generation.
- Ensured smooth workflow within the pharmacy by performing quality control checks on all dispensed medications.
- Improved patient satisfaction by accurately and efficiently filling prescriptions in a timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Managed opening and closing duties for pharmacy.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Resolved third-party billing, computer system and customer service issues.
Certified Pharmacy Technician II
Eastern New Mexico Medical Center
04.2011 - 11.2015
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Counted, measured, and compounded medications following standard procedures.
- Prepared, compounded, and dispensed medications in accordance with hospital policies and regulations.
- Prepared and delivered medications to various hospital departments, ensuring timely and accurate distribution.
- Compounded sterile and non-sterile IVs
- Collaborated with pharmacists, nurses, and healthcare professionals to support patient care and medication safety.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages and patient information.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Restocked pharmacy shelves with current merchandise.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Supported pharmacists in compounding custom medications according to individual patient needs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' orders into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, and interactions.
Education
Bachelor of Arts - University Studies
Eastern New Mexico University - Portales
Portales, NM12-2024
Certificate of Occupational Training
Eastern New Mexico University - Roswell
Roswell, NM07-2018
Associate of Arts - Human Services
Eastern New Mexico University - Roswell
Roswell12-2010
Associate of Arts - University Studies
Eastern New Mexico University - Roswell
Roswell, NM12-2010
Skills
- Academic support
- Time management
- Attention to detail
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Classroom management
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
AVID Teacher
Mesa Middle School
02.2025 - Current
Clerical
Mesa Middle School
01.2022 - 01.2025
Dental Assistant
Philip Haney
10.2021 - 12.2021
Certified Pharmacy Technician
Albertsons Market Pharmacy
11.2015 - 11.2021
Certified Pharmacy Technician II
Eastern New Mexico Medical Center
04.2011 - 11.2015
Bachelor of Arts - University Studies
Eastern New Mexico University - Portales
Certificate of Occupational Training
Eastern New Mexico University - Roswell
Associate of Arts - Human Services
Eastern New Mexico University - Roswell
Associate of Arts - University Studies
Eastern New Mexico University - Roswell
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