Lorena Blas
Clerck
Houston,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering 4 years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Clerk III
Houston ISD Deady Middle School
01.2020 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Food Services Attendant
HISD Nutrition Services At Deady Middle School
11.2011 - 12.2019
- Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
- Contributed to the establishment''s positive reputation through consistent delivery of exceptional service quality.
- Promoted special menu items to customers, increasing sales revenue for targeted dishes or beverages.
- Complied with all federal and state regulations regarding food safety and waste disposal.
Parent Tutor HIPPY USA
Houston ISD At Crespo Elementary School
08.2008 - 05.2009
- Provided homework assistance using specific curriculum and materials.
- Collaborated with parents and students to complete homework assignments.
- Motivated parents and childrens towards learning and studying to build self-confidence and reduce fear of failure.
- Developed parent confidence through positive reinforcement strategies.
- Increased parents and student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Tutored diverse groups of parents to strengthen subject comprehension, boost confidence and build important learning skills for their children
Education
High School Diploma -
UANL #20
Santiago, N.L.Mexico06.1990
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Administrative Support
- Database entry
Languages
Spanish
Full Professional
Timeline
Clerk III
Houston ISD Deady Middle School
01.2020 - Current
Food Services Attendant
HISD Nutrition Services At Deady Middle School
11.2011 - 12.2019
Parent Tutor HIPPY USA
Houston ISD At Crespo Elementary School
08.2008 - 05.2009
High School Diploma -
UANL #20
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