Lorena Blount
OneMain Financial
Baton Rouge,LA
19
years of professional experience
Work History
Assistant Manager
2 Years 10 Months- Effectively multitask and adapt to demands of the role, ensuring timely and efficient service
- Exceed customer expectations with empathy, encouragement with proven results
- Create new business and maintain retention by engaging with customers and tailoring to customer needs
- Daily/monthly collections goals while maintaining compliance with all laws and regulations
- Engage with customers and other departments through all technological channels
- Success to succeed, while showing professionalism and goal-oriented attitude
- Clearly educate and inform customers of insurance products, terms, and thorough understanding of the loans
Branch Manager
1 Year- Oversees the operations of a branch
- Managing staff, developing, and attaining sales goals, delivering customer service, and growing the revenues.
- Secured past due payment and resolved delinquency accounts
- Audit accounts to enhance the quality of loans to ensure complete accurate documents
- Conduct 90 days company reviews
- Meet monthly goals every month
- Ability to prioritize tasks, delegating when appropriate
- Team building, leadership, and the Ability to Deal with Changes Effectively
Branch Assistant
1 Year- Processing and preparing financial statements.
- Overseeing client accounts.
- Creating, sending, and following up on invoices.
- Collecting and reviewing data for reports.
- Reviewing and performing audits on financial statements and reports.
- Reporting discrepancies.
- Preparing payments for employees.
- Suggesting improvements in accuracy, efficiency, and reducing costs
Branch Manager
5 Years- Oversees the operations of a branch
- Managing staff, developing, and attaining sales goals, delivering customer service, and growing the revenues.
- Secured past due payment and resolved delinquency accounts
- Audit accounts to enhance the quality of loans to ensure complete accurate documents
- Conduct 90 days company reviews
- Meet monthly goals every month
- Ability to prioritize tasks, delegating when appropriate
Branch Manager
1 Year- Direct Supervision of staff
- Scheduling, processing, and closing of Payday and Signature Loans
- Analyze credit reports
- Open/ close balance daily cash register
Timeline
Branch Manager
Community Loans of America (Cash Cow)
01.2024 - 01.2025Read More
Assistant Manager
OneMain Financial
08.2023 - CurrentRead More
Branch Assistant
Excel Finance Corp.
01.2013 - 01.2014Read More
Branch Manager
Community Loans of America (Cash Cow)
01.2008 - 01.2013Read More
Branch Manager
Purpose Financial
01.2007 - 01.2008Read More