Lorena Brennan
Phoenix,AZ
Summary
Dependable and organized professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Proficient in MS Office, G Suite, and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
10
10
years of professional experience
Work History
Merchandiser
Signature Retail Services
04.2023 - Current
- Ensured proper implementation of plan-o-grams
- Completed projects with a variety of in-store products, focusing on product placement and replenishment
- Created and fostered relationships with in-store management and merchandising teams, serving as a liaison between client and management.
- Updated pricing and signage to complete product displays and educate customers.
Administrative Assistant
APEX Engineers
03.2021 - 11.2021
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed filing system, entered data and completed other clerical tasks.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
Administrative Assistant
OZ Architecture
06.2018 - 07.2020
- Executed record filing system to improve document organization and management.
- Assisted development and implementation of new administrative procedures.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Financial Processor
PENSCO Trust Company
12.2013 - 06.2018
- Reviewed and analyzed current procedures and production statistics to increase efficiency and reduce risk
- Gathered, evaluated and summarized account data in detailed financial reports.
- Established productive relationships with clients.
- Handled day-to-day accounting processes to drive financial accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Education
Multiple Subject Teaching Credential -
University of Phoenix
01.2003
Bachelor of Science - Fashion Merchandising
Philadelphia University
01.2000
Skills
- Google Operations
- Microsoft Office
- Customer Service and Relations
- Calendar Management
- Accounts Receivable/Payable
- Team Collaboration
- Issue Research
- Electronic Records Management
- Business Administration
- Account Investigation
- Records Management
- Correspondence Writing
Timeline
Merchandiser
Signature Retail Services
04.2023 - Current
Administrative Assistant
APEX Engineers
03.2021 - 11.2021
Administrative Assistant
OZ Architecture
06.2018 - 07.2020
Financial Processor
PENSCO Trust Company
12.2013 - 06.2018
Multiple Subject Teaching Credential -
University of Phoenix
Bachelor of Science - Fashion Merchandising
Philadelphia University
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