Summary
Overview
Work History
Education
Skills
Languages
Timeline
Lorena Carter

Lorena Carter

Odessa,TX

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

2025
2025
years of professional experience

Work History

Store Manager

N-tune Music And Sound
06.2022 - 05.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Developed strategies to maximize sales and profitability.
  • Recruited, trained and supervised new employees.
  • Managed Online Orders

Sales Consultant

Honda Of Midland
2006 - 2008
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Followed up with existing customers to provide additional support and address concerns.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • I averaged 8-15 cars per month
  • Made $65,000 best year

Sales Agent

Aflac
2004 - 2005
  • Developed strong relationships with clients through excellent customer service and regular follow-ups.
  • Explained features and advantages of Aflac products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Door to Door to businesses to contact business owners regarding supplemental insurance for employees.
  • Presented professional image consistent with company's brand values.
  • Commission based

Telemarketer Sales Representative

Sitel Corporation
2003 - 2005
  • Cold called over 100 potential customers per day to help with marketing efforts and increase sales.
  • Enhanced company reputation with excellent communication skills and a friendly demeanor.
  • Streamlined call scripts by incorporating feedback from clients and colleagues, resulting in better engagement with prospects.
  • Maintained a high call volume to maximize outreach efforts and drive results.
  • Overcame objections from potential clients by confidently addressing concerns and providing relevant information.

Education

High School Diploma -

Andrews High School, Andrews, TX
05-1994

Skills

  • Sales Professional
  • Retail Inventory Management
  • Store operations oversight
  • Customer service skills
  • Order Fulfillment Specialist
  • Recruiting and Hiring
  • Employee Training
  • Proficient in Microsoft Word
  • Intermediate in Microsoft Excel
  • Phone Etiquette Skills
  • Typing Skills 46 WPM
  • 6 Years Live Sound Production
  • 5 Years YouTube Content Creator
  • 5 Years Podcast Producer
  • Friendly and positive
  • Multitasking and organization

Languages

English
Professional
Spanish
Professional

Timeline

Store Manager - N-tune Music And Sound
06.2022 - 05.2024
Sales Consultant - Honda Of Midland
2006 - 2008
Sales Agent - Aflac
2004 - 2005
Telemarketer Sales Representative - Sitel Corporation
2003 - 2005
Andrews High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Lorena Carter