Lorena Ciesluk
Imperial,CA
Summary
Technologically skilled professional with 20 years of experience analyzing critical metrics and trends to investigate and resolve troubleshooting requests. Dedicated to leading detailed IT investigations and developing resources for technology management based on organizational and governmental expectations. Hands-on approach to fielding requests for service by documenting issue settlement to assist large-scale project maintenance. Detailed support for hardware and software assessment to maintain organizational project planning, performance, and scale.
Overview
20
20
years of professional experience
2
2
Certification
Work History
Information Systems Specialist
Imperial Irrigation District
Imperial, CA
09.2006 - Current
- Designed and constructed IT systems aligned with business needs.
- Developed, prepared, and managed projects alongside monitoring and executing cutover task lists and project plans.
- Assisted in the monitoring of budget, operations, and maintenance activities
- Developed standard operating procedures for IT system installations, upgrades, and troubleshooting guides.
- Generated detailed reports on systems status, performance metrics, identified defects, system outages, and ongoing troubleshooting activities.
- Supported the development of junior team members by training them in administration tasks and procedures for FileNet, GIS, WIS,
- Planned and executed systems backup procedures
- Created and implemented effective change control strategies to enhance the efficiency of the FileNet P8 Platform
- Created and executed FileNet P8 Platform security strategy and mapped security models to SharePoint.
- Developed and implemented effective security measures in the Enterprise GIS environment
- Successfully implemented a systematic approach for performing system refresh in the GIS Environment
- Led successful installations and upgrades of SAP, Enterprise GIS, and FileNet systems.
- Applied SAP Notes, installed support packs, add-ons, and executed application Kernel Upgrades for SAP systems.
- Tasked with modifying the operating system as necessary, encompassing the application of patches and adoption of new version levels.
- Performed daily monitoring of system performance, troubleshooting and implementing fixes as needed.
- Managed system performance by creating rules and monitoring processes and services on both Windows and Linux platforms.
- Developed and implemented scripts for monitoring DB metrics and automating maintenance tasks.
- Configured and managed SAP printing subsystem effectively
- Collaboratively implemented changes in the SAP Transport Landscape alongside Functional and Development teams.
- Ensured seamless functioning and organization of the SAP Transport Landscape
- Managed user accounts, authorizations, and profiles in SAP systems.
- Implemented interfaces between SAP and external systems.
- Technical lead responsible for projects including: Advanced Meeting Infrastructure (AMI), VMWare AriaOps Design and Implementation, IBM Power to HPE Re-platforming for SAP Systems, OpenText Bill Presentment, SAP Roadmaps, PowerConnect for SAP, HANA HA Cluster, NEOGOV, SAP Gateway Backbone Configuration, SCM Customer Mobile Upgrade, SAP Suite on HANA Migration, S/4 Upgrade, SAP Kernel Upgrade, SAP CQC, SAP Nakisa, SAP Unicode Conversion, SAP Fiori Apps (Finance, HR and VIM), Funds Management/NewGL Deployment, Single Sign-on for S/4 and Fiori, SAP App Servers Deployment, SolMan Upgrades (7.0/7.1), System Landscape Directory Upgrade, Process Integration Upgrades, ECC DB Table Reorganization, SAP Archiving, HR End-year Support Packs, BSI Upgrade, OpenText/SAP Implementation and Upgrade, E-Recruitment EhP7 Upgrade, TREX Upgrade, EPI-USE, Enterprise Portal Upgrade, FileNet Migration (IS to P8 Platform), FileNet DB to File Store Large Document Migration, FileNet P8 Upgrades (3.5/4.0/4.5), Oracle DB Server Upgrades (9i/10g/11g), FileNet P8 Platform to SharePoint Migration, FileNet Capture Upgrades (3.5/4.0/4.5), FileNet P8 Content Engine/Process Engine Server Split, GIS GO! Live, GIS Re-platforming, GISConneX, GIS DB Schema Role Implementation, GIS Water and Transmission Schemas Deployment, ArcGIS Server Implementation, ArcSDE and ArcDesktop Upgrades (9.1/9.3/10.1), GO! Sync Implementation and Upgrade, MIMS Implementation and Upgrade, ArcFM Fiber Manager Implementation and Upgrade, WIS Migration (Oracle 9i/Solaris to Oracle 11g/Windows Server)
Research Assistant
San Diego State University, Computer Science Department
San Diego, CA
01.2006 - 04.2006
- Project name: 'Kinematics Modeling, Balance Control and Animation of Articulated Rovers (ARAS) over rough terrain'
- Created and established various approaches to enhance ARAS kinematics modeling.
- Designed and implemented animation package for ARAS, featuring a detailed kinematics and rover-terrain interaction model.
Student/Lab Assistant
San Diego State University, Computer Science Department
San Diego, CA
01.2005 - 04.2006
- Offered technical assistance to students and faculty members in the Intelligent Robots and Machines Laboratory
- Administered and designed the Web Portal for the Intelligent Machines and Systems Lab.
- Offered mentorship to students regarding Intelligent Systems, Robots, and Algorithms.
- Assessed student achievements in demanding Computer Engineering courses.
- Assisted SDSU faculty with the organization and delivery of class content.
- Provided instruction to undergraduate students in the areas of Intelligent Systems, Robots, and Algorithms.
Peer Tutor
Imperial Valley College, IVC
Imperial, CA
01.2004 - 06.2004
- Designed programs to enhance academic performance of students.
- Supported students in Math and Computer Science courses
- Supported students in the development of competencies needed to excel academically
- Performed grading responsibilities for school exams and homework assignments.
Hardware Technician
UABC, Computer Systems Department
05.2003 - 08.2003
- Configured and installed new computer equipment, Operating Systems, and application software
- Managed and ensured proper functioning of computer and peripheral equipment
- Provided technical assistance to End-Users at Computer's Lab.
Research Assistant
Polytechnic Institute of Madrid, Spain
02.2003 - 04.2003
- Implemented interface between computer and PCI-ADC card
- Created algorithms for a microcontroller-based system
- Created project documentation on 'Digital Signal Processing for Communication Systems using QPSK Modulation'.
Computer Programmer
SKYWORKS, INC
09.2002 - 12.2002
- Developed object-oriented computer program code to align with business requirements
- Installed and maintained various computer programs
- Conducted thorough testing to detect and resolve program bugs
- Administered Windows servers and managed SQL Server databases.
Computer Assistant
Institute of Educational Services, ISEP
01.2002 - 06.2002
- Updated anti-virus definitions to enhance system security
- Designed and updated web pages
- Classified and organized several electronic components and computer parts.
Education
Master of Science in Computer Science - Department of Computer Science, Intelligent Systems and Robotics
San Diego State University
10.2006
Bachelor of Science in Computer Engineering - Engineering School, Networks and Data Communications
Universidad Autónoma de Baja California (UABC) Mexico
06.2003
Diploma in Computer Technician (Mexico) -
Technological and Industrial Center for College Students
Skills
Excellent Communication, Multitasking, Teamwork and Collaboration, Task Prioritization, Quick Learner, Analytical Thinking, Reliability, Relationship Building, and Professionalism/
Programming Languages: C, C, SQL, MATLAB, and HTML
Operating Systems: Windows, Windows Server, Solaris, AIX 5L/6/7 (LPARS, Virtual Systems), UNIX/LINUX, and SUSE
Database Systems: Microsoft Access, Oracle Database Server, SQL Server, and SAP HANA
Applications: Microsoft Office including Visio and Project, Argent Guardian and Ultra, Cisco Tidal, VMWARE vCenter, Panaya, SAPGUI, Redwood, McAfee/ Bowbridge Anti-virus, Splunk, PowerConnect for SAP, VMWare Aria
Enterprise Systems: SAP – R/3, ECC 60/EhP7/Ehp8, NW 74/75, S/4, S/4 Finance, Fiori Apps, Web Dispatcher, Solution Manager, Process Integration/Orchestration, E-Recruitment, Enterprise Portal, Biller Direct, Business Planning and Consolidation, Human Capital Management, BSI, EPI-USE, Resource and Portfolio Management, TREX Search Engine, and Gateway Foundation
OpenText – Archiving and Document Access, Extended Enterprise Content Management for SAP, Business Center, Archive Server, Directory Services, Enterprise Library, Vendor Invoice Manager, Web Viewer, and Invoice Capture Center
WIS – Water Information System
GIS – ArcGIS Server, ArcGIS Desktop, ArcSDE, ArcFM, GO! Sync, and GISConneX
FileNet – P8 Platform, Image Manager, Capture Professional, and Content Federation Services
Disaster Recovery
Technical Troubleshooting, Performance Tuning, Root Cause Analysis, Infrastructure Planning
Certification
- Oracle Database 11g Administrator Certified Professional, 06/2013
- Oracle Database 11g Administrator Certified Associate, 07/2011
Publications
- Balance Control of Articulated Rovers with Active Suspension, 7th IFAC Int. Conference on Robot Control, Bologna, Italy, 09/2006
- Two Approaches to Kinematics Modeling of Articulated Rovers, Research Report No. CSRR-01-October2005, 10/2005
Training
- SAP Solution Manager Configuration for Operations, SAP Education, 05/2019
- SAP HANA Using Performance Monitoring Tools, SAP Education, 05/2019
- ONTAP Data Protection Administration, Fast Lane, 05/2018
- ONTAP Cluster Administration, Fast Lane, 05/2018
- Implementing Cisco Data Center Unified Computing, Skyline, 04/2016
- OpenText Ext Enterprise Content Management for SAP, OpenText, 09/2016
- SAP AS Java Administration, SAP Education, 01/2015
- SAP ABAP Administration, SAP Education, 10/2014
- SAP Software Logistics for ABAP, SAP Education, 10/2014
- Project Management, IID, 04/2012
- NetApp Data ONTAP SAN Administration, NetApp, 06/2011
- Leadership Academy, Transition into Supervision, IID, 09/2008
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Information Systems Specialist
Imperial Irrigation District
09.2006 - Current
Research Assistant
San Diego State University, Computer Science Department
01.2006 - 04.2006
Student/Lab Assistant
San Diego State University, Computer Science Department
01.2005 - 04.2006
Peer Tutor
Imperial Valley College, IVC
01.2004 - 06.2004
Hardware Technician
UABC, Computer Systems Department
05.2003 - 08.2003
Research Assistant
Polytechnic Institute of Madrid, Spain
02.2003 - 04.2003
Computer Programmer
SKYWORKS, INC
09.2002 - 12.2002
Computer Assistant
Institute of Educational Services, ISEP
01.2002 - 06.2002
Master of Science in Computer Science - Department of Computer Science, Intelligent Systems and Robotics
San Diego State University
Bachelor of Science in Computer Engineering - Engineering School, Networks and Data Communications
Universidad Autónoma de Baja California (UABC) Mexico
Diploma in Computer Technician (Mexico) -
Technological and Industrial Center for College Students
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