Lorena Contreras-Serrano
Winston-Salem,NC
Summary
Dedicated Dental Assistant with extensive experience at Warren Dentistry general office. training necessary to assist with various dental procedure. Hands-on training in dental radiography, chairside assisting, quick learner and successful in building relationships with coworkers and patient. Committed to continuous education ensuring a professional and safe environment for optimal patient care.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Dental Assistant
GoTu
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving
- dentist efficiency and patient satisfaction.
Dental Assistant
Warren Dentistry
04.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Education
High School Diploma -
Robert B Glenn High School
Winston Salem Certificate - Dental Assistant
Sunrise Dental
Greensboro, NC12-2021
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Electronic charting
- Restorative procedures
- Endodontic procedure assistance
- Customer service
- Certified in CPR/AED
- extraction assistance
- crown prep/ Temps
- Professionalism and etiquette
- Team collaboration
- Cross-training capabilities
- Impression taking skills
- Continuing education commitment
- Clinical support
Accomplishments
- Improved costumer service
- Mentored dental assistants.
- Introduced online new patient forms, streamlining intake process.
- Improved exam room setup and breakdown, improving overall efficiency
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
Certification
- Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
- Infection Control Certification (ICE) - Dental Assisting National Board (DANB).
- OSHA Certified
- CPR/AED Certification
- coronal polishing
- x-ray certification
Languages
English
Native or Bilingual
Timeline
Dental Assistant
Warren Dentistry
04.2022 - Current
Dental Assistant
GoTu
High School Diploma -
Robert B Glenn High School
Certificate - Dental Assistant
Sunrise Dental
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