Lorena Covarrubias
Pomona,CA
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
2
2
years of professional experience
Work History
Team Member
WinCo Foods
Pomona, CA
01.2022 - 05.2023
- Maintained positive working relationship with fellow staff and management.
- Provided customer service support to ensure satisfaction.
- Delivered products to customer locations on time.
- Worked closely with human resources to support employee management and organizational planning.
- Fostered positive employee relationships through communication, training, and development coaching.
Cashier
Little Caesars Pizza
Pomona, CA
05.2021 - 06.2022
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Worked closely with front-end staff to assist customers.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
Team Leader
Jack in the Box
Pomona, CA
06.2021 - 01.2022
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
Education
High School Diploma -
Garey High School
Pomona, CA05-2023
Associate of Arts - Drug Abuse Counseling
Mt San Antonio College
Walnut, CASkills
- Workplace Safety
- Complaint Resolution
- Equipment Operation
- Cash Handling
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Team Member
WinCo Foods
01.2022 - 05.2023
Team Leader
Jack in the Box
06.2021 - 01.2022
Cashier
Little Caesars Pizza
05.2021 - 06.2022
High School Diploma -
Garey High School
Associate of Arts - Drug Abuse Counseling
Mt San Antonio College