Lorena Cruz Chavez
Mission,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Private Security Officer
MLG Protection Services
Mission, TX
06.2022 - Current
- Conducted daily security patrols of premises and monitored surveillance equipment.
- Enforced access control policies for visitors entering the facility.
- Inspected buildings for fire hazards and other potential safety issues.
- Escorted employees, visitors, or contractors during their time on the premises.
- Reported any suspicious behavior observed while patrolling the premises.
- Confirmed identity of individuals seeking entry into restricted areas.
- Responded promptly to calls from alarm monitoring companies regarding alarms activated onsite.
Electronics Sales Associate
Walmart
Mission, TX
07.2018 - 12.2022
- Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
- Assisted customers in locating products throughout the store and online.
- Executed daily opening and closing procedures for the electronics department.
- Maintained cleanliness of work area and ensured proper organization of merchandise displays.
- Processed payments using cash registers or point-of-sale systems.
- Resolved customer complaints regarding products or services in a timely manner.
- Performed inventory counts as needed on electronic items within assigned departments.
Education
High School Diploma -
Mission Veterans Memorial High School
Mission, TX06-2013
Skills
- Crisis Management
- Traffic Control
- Firearm handling
- Surveillance expertise
- Customer Needs Assessment
- Customer Service
- Sales assistance
- Electronics knowledge
- Goal-Oriented
Languages
English
Professional
Spanish
Professional
Certification
- Private Security License
Timeline
Private Security Officer
MLG Protection Services
06.2022 - Current
Electronics Sales Associate
Walmart
07.2018 - 12.2022
High School Diploma -
Mission Veterans Memorial High School
- Private Security License
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