Summary
Overview
Work History
Education
Skills
Timeline
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Lorena Cortez

Apple Valley,CA

Summary

Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.

Overview

20
20
years of professional experience

Work History

Senior Property Manager

Westport properties
Hesperia, California
07.2012 - Current
  • Reviewed financial statements regularly to ensure profitability of each property under management.
  • Handled rent collections from tenants on a monthly basis and kept accurate records of payments received.
  • Ensured that all required insurance policies were in place for each managed property.
  • Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
  • Performed periodic reviews of existing leases for accuracy and completeness.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Oversaw daily operations, maintenance, and administration of various properties.

Property Manager

Extra Space Storage
Orange, California
02.2004 - 10.2011
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Collected monthly assessments, rental fees, deposits and payments.

Education

High School Diploma -

Santa Ana College
Santa Ana, CA
06-2003

Skills

  • Tenant relations
  • Lease Management
  • Contract Administration
  • Property Inspections
  • Asset Management
  • Lease agreements proficiency
  • Violation Resolution
  • Deposits Management
  • Dispute Handling
  • Payment Collection

Timeline

Senior Property Manager

Westport properties
07.2012 - Current

Property Manager

Extra Space Storage
02.2004 - 10.2011

High School Diploma -

Santa Ana College

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Lorena Cortez