Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorena Dika

Tirana,Albania

Summary

Hardworking and passionate job seeker with strong organizational skills.

Ready to help team achieve company goals.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers.

Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Bar Server

Celebrity Cruises
07.2022 - Current
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
  • Escorted customers to seats based on hostess recommendations and completed drink orders.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Hostess

Airport
07.2021 - 07.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Fashion Designer/Patternmaker

Atelier
09.2020 - 06.2021
  • Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
  • Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.
  • Designed sampling displays to enhance consumer interest.
  • Sketched artistic and fresh designs for consideration.
  • Designed seasonal styles according to upcoming trends and popular color palettes.
  • Created detailed measurement and construction specifications for design to be executed appropriately by production teams.
  • Developed seasonal and brand style guides to promote organization.

Education

Master of Arts - Textile Engineering And Fashion Design

Polytechnic University of Tirana
Tirana, Albania
10.2019

Skills

  • Very good general knowledge of English language
  • Pro-active and hardworking
  • A spirit team player when needed
  • Clear and considerate communication skills

Timeline

Bar Server

Celebrity Cruises
07.2022 - Current

Hostess

Airport
07.2021 - 07.2022

Fashion Designer/Patternmaker

Atelier
09.2020 - 06.2021

Master of Arts - Textile Engineering And Fashion Design

Polytechnic University of Tirana

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Lorena Dika