Hi, I’m
Lorena Galeazzi
Medical assistant/Bartender
Henderson,NV
Summary
Proven bartender with a track record of enhancing customer satisfaction at Wynn Las Vegas. Adept in multitasking and offering exceptional customer service, specializing in crafting high-quality cocktails and managing high-volume events. Increased customer satisfaction significantly by leveraging strong liquor knowledge and an engaging personality. Demonstrates expertise in cash handling and cleanliness, ensuring a seamless and enjoyable experience for patrons.
Overview
20
years of professional experience
Work History
Dr. Eugene C. Rajaratnam Urologist.
Medical Assistant
08.2024 - Current
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Wynn Las Vegas
BARTENDER
04.2005 - 07.2024
Job overview
- Served high customer volumes during special events, nights, and weekends
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices
Education
Wynn Las VegasLas Vegas, NV
BARTENDER
11.2024
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Cash Register Operation
- Handling Difficult Customers
- Hospitality service expertise
- Food Service
- Alcohol awareness
- Wine and liquor knowledge
- Classic cocktails
- Glassware knowledge
CPR
Maintaining confidentiality
Compassionate caregiver
Patient bathing
Patient assessments and care
Vital sign monitors
Patient skin and nail care
Stocking supplies
Languages
Spanish
Spanish Italian
Elementary
Interests
- Mindfulness Practices
- Gym Workouts
- Pilates
- Yoga
- Regularly practice mindfulness and meditation for overall wellness.
Timeline
Medical Assistant
Dr. Eugene C. Rajaratnam Urologist.
08.2024 - Current
BARTENDER
Wynn Las Vegas
04.2005 - 07.2024
Wynn Las Vegas
BARTENDER
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