Lorena Galvez
Sterling,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Correctional Sergeant
Department Of Corrections
05.2023 - 12.2023
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Line Cook
Santiago's Mexican Restaurant
09.2021 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Front End Cashier
Wal-Mart Supercenter
05.2020 - 09.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
Server
Village Inn Restaurant
05.2019 - 04.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
CNA
Haxtun-Fleming Herald
03.2015 - 03.2019
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Cna
Sidney Regional Medical Center
09.2015 - 12.2017
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
Pharmacy Technician
Haxtun Hospital District Center
11.2014 - 09.2015
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Home Health CNA
Sterling Medcare Home Health
09.2009 - 08.2014
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
- Facilitated communication between patients, families, and healthcare providers to ensure all parties were informed of care plans and progress updates.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Kitchen Line Cook/Server Assistant
Santiago's Mexican Restaurant
04.2005 - 03.2009
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry for frying purposes.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
Education
GED -
Northeastern Junior College
Sterling, CO03.2009
Skills
- Time Management
- Food Handler Certification
- Safe Food Handling
- Cutting Meat
- Teamwork abilities
- Attention to detail
- Highly Motivated
- Food preparation
Certification
- ServSafe
Languages
Spanish
Native or Bilingual
Timeline
Correctional Sergeant
Department Of Corrections
05.2023 - 12.2023
Line Cook
Santiago's Mexican Restaurant
09.2021 - 05.2023
Front End Cashier
Wal-Mart Supercenter
05.2020 - 09.2021
Server
Village Inn Restaurant
05.2019 - 04.2020
Cna
Sidney Regional Medical Center
09.2015 - 12.2017
CNA
Haxtun-Fleming Herald
03.2015 - 03.2019
Pharmacy Technician
Haxtun Hospital District Center
11.2014 - 09.2015
Home Health CNA
Sterling Medcare Home Health
09.2009 - 08.2014
Kitchen Line Cook/Server Assistant
Santiago's Mexican Restaurant
04.2005 - 03.2009
GED -
Northeastern Junior College