Lorena Gonzalez
Mount Dora,FL
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than five years.
Overview
5
5
years of professional experience
Work History
Front desk
Sunrise Counseling Services LLc
05.2021 - Current
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Office Administrative Assistant
We Are Unique LLC
05.2021 - 04.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded company information by maintaining strict confidentiality in all matters related to client accounts and internal operations.
- Trained employees in company and regulatory compliance requirements to promote conformance.
Patient Registration Coordinator
AdventHealth
05.2020 - 04.2021
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures
- Maintained confidentiality of patient data and condition to safeguard health information
- Expedited check-in procedures by designing a user-friendly electronic registration form for patients to complete prior to their appointments.
Daycare Assistant Teacher
StarChild Academy Franchise Corporation
06.2019 - 03.2020
- Enforced rules and managed behavior through developmentally appropriate discipline
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
Education
Bachelor of Science - Clinical Psychology
University of Central Florida
Orlando, FL12-2025
Associate of Arts - Psychology
Seminole State College of Florida
Sanford, FL08.2022
Skills
- Customer Service and Assistance
- Medical Terminology
- Organization
- Autism Spectrum Knowledge
- Initiative-taking
- Document Management
- Scheduling appointments
- Computer Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Administrative Assistant
We Are Unique LLC
05.2021 - 04.2024
Front desk
Sunrise Counseling Services LLc
05.2021 - Current
Patient Registration Coordinator
AdventHealth
05.2020 - 04.2021
Daycare Assistant Teacher
StarChild Academy Franchise Corporation
06.2019 - 03.2020
Associate of Arts - Psychology
Seminole State College of Florida
Bachelor of Science - Clinical Psychology
University of Central Florida
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