Lorena Haro

• Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
• Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
• Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
• Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
• Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
• Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
• Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
• Donned and removed personal protective equipment (PPE) per company protocols.
• Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
• Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
• Assisted in training new team members on proper COVID-19 screening techniques, contributing to consistent high-quality service delivery.
• Kept up-to-date with evolving COVID-19 guidelines and protocols, ensuring test administration remained accurate and compliant.
• Protected individual confidentiality as prescribed by local, state, and federal mandates.
• Increased overall patient satisfaction through exceptional customer service during the screening process, addressing questions or concerns promptly.
• Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
• Reduced errors in data entry by carefully recording patient information and ensuring accurate test results documentation.
• Educated patients on preventative measures against virus transmission, promoting a healthier community response to the pandemic.
• Managed patient privacy by securely handling personal information and maintaining strict confidentiality during the screening process.
• Coordinated effectively with other screeners to ensure consistent application of clinical guidelines across all testing sites within the organization''s network.

- IV Infusion Therapy

- Blood draws and collect specimens

- Scanned tubes and client's bracelet I.D.

- Stored Blood and specimens in refrigerator (keeping accurate temperature logs)

- Medications Management

- Physical/Occupational Therapy

- Schedule appointments and provide transportation

• Ensured client safety, regularly monitoring their living environment and making necessary adjustments to prevent accidents or falls.
• Conducted timely assessments of vital signs including blood pressure, pulse rate, respiration, and temperature to monitor patient health.
• Educated clients on personal hygiene practices for better self-care and decreased risk of infection or illness.
• Enhanced patient quality of life by providing personalized and compassionate care tailored to individual needs.
• Recognized changes in patients' behavior or conditions that might require medical attention, intervening promptly to address concerns and prevent complications.
• Maintained detailed records of patient progress, reporting any changes in condition to healthcare professionals as needed.
• Managed household tasks such as meal preparation, cleaning, laundry, and grocery shopping to maintain a comfortable living environment for clients.

• Followed safety protocols while handling hazardous materials.
• Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
• Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines. And refrigeration temperature accuracies.
• Maintained a well-organized work environment by implementing effective storage and tracking systems for specimens.
• Developed strong relationships with internal departments, facilitating smooth communication channels for expedited issue resolution regarding specimens or testing requirements while training.
• Streamlined specimen processing workflows to improve turnaround times and ensure timely delivery of results to clients.
• Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
• Contributed to the accuracy of test results by promptly addressing any discrepancies or issues with specimen quality, identification, or documentation.
• Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.

- Initial Assessments for Obstetrical, Psychosocial , Health Education, Nutrition

- Individualized Care Plan

- Entered lab orders

- Draw blood and collect specimens

- Performed all job duties in consistent with laboratory and CLIA regulations

- Interventions on teaching, counseling and referrals

- Reassessments for Obstetrical, Psychosocial, Health Education, Nutrition

- Postpartum Assessments & Care Plan

- Final assessment for newborn on nutrition and weight and scheduling with Pediatrician

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

- Create and maintain weekly

• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Physician I worked for is a Pediatrician and Internal Medicine. So I performed various duties for adults and newborns.

- Complete H&P

- Vital signs

- Blood/specimen collections

- Administer injections and vaccinations (always including CDC vaccination guidelines information sheet)

- Assist in various procedures

- Perform visual/audiometry testing

- Ear lavage's

- Performed PT/INR and glucose finger sticks testing

- EMR Audits

• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Worked in various units; Telemetry, Med-Surg, ER

- Performed complete/orthostatic set of vitals

- Placed heart monitors

- Performed EKG's

- Urethral catheterizations

- Blood/specimen collections

- Remove IV's

- Wound care

- Monitor intake/output of liquids

- FSG's

- Helped with hygiene and change bed linen

- Transport to testing destinations or when discharged

- Document care in paper chart and EMR

• Ensured continuity of care during staffing shortages or emergencies by offering flexible availability for additional shifts when needed.
• Contributed to positive clinical outcomes through accurate charting, timely reporting of changes in condition, and close collaboration with nursing staff.
• Improved patient satisfaction scores through effective communication and active listening to address concerns.

- Performed urethral/suprapubic catheterizations

- Bladder scans

- Assist in vasectomies, bladder/prostate biopsies, colposcopies and cystoscopies

- Performed cystometrography (CMG's)

- Bladder treatments

- Multi-color urinalysis dipstick

- Autoclave - steam sterilize instruments

- Scan paper charts to EMR

• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment and a whole lot more.