Lorena Hernandez
Lyndhurst
Summary
Achieved notable sales conversion rates through effective communication and relationship-building, showcasing a blend of hard and soft skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Jersey Motors INC
04.2023 - 12.2024
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Receptionist
Route 17 Nissan
07.2022 - 06.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Cashier and Guest Relation Associate
Tasty Fusion
09.2015 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Lyndhurst High School
Lyndhurst, NJ06-2015
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Jersey Motors INC
04.2023 - 12.2024
Receptionist
Route 17 Nissan
07.2022 - 06.2023
Cashier and Guest Relation Associate
Tasty Fusion
09.2015 - 04.2021
High School Diploma -
Lyndhurst High School
Similar Profiles
Emily SanchezEmily Sanchez
Cashier/Waitress at Jersey Girl Grill/Jersey Girl Kitchen & MarketCashier/Waitress at Jersey Girl Grill/Jersey Girl Kitchen & Market
MOHAMED RAAFATMOHAMED RAAFAT
Tax Accountant at UNO MOTORS LLC & UNO MOTORS FZCOTax Accountant at UNO MOTORS LLC & UNO MOTORS FZCO
Jitendra Kumar DasJitendra Kumar Das
Service Head at Trupti Group (Tata Motors Dealer for ILCV Vehicles & Sai Sudha Motors –M & HCV Dealer of TML)Service Head at Trupti Group (Tata Motors Dealer for ILCV Vehicles & Sai Sudha Motors –M & HCV Dealer of TML)
Sajjad MohammadiSajjad Mohammadi
HR TRUCK DRIVING at CSR Breadford InsulationHR TRUCK DRIVING at CSR Breadford Insulation
Kieran HunterKieran Hunter
Celebrate Recovery Minister at Church Alive NJCelebrate Recovery Minister at Church Alive NJ