Lorena HERNANDEZ
Queens
Summary
Upbeat and personable with passion for delivering exceptional nail care and customer service. Well-versed in current nail care techniques and trends, with hands-on ability in manicure and pedicure services. Dedicated to enhancing client satisfaction and wellness through meticulous attention to detail and creative solutions.
Overview
1
1
year of professional experience
Work History
Manicurista
Mistica Salon
02.2023 - 04.2024
- Delivered high-quality manicure services, ensuring client satisfaction through attentive care and precision.
- Maintained cleanliness and hygiene standards in work area, adhering to safety protocols and regulations.
- Utilized various nail care tools effectively, demonstrating proficiency in application techniques and product knowledge.
- Educated clients on proper nail care routines, fostering long-term relationships through expert advice and support.
- Implemented new service techniques, enhancing overall service offerings and improving customer experiences.
- Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.
- Continuously updated knowledge of industry trends through attending workshops and trade shows, ensuring cutting-edge skills were offered to clients.
- Provided specialized treatments such as acrylic or gel extensions to cater to a diverse range of client needs and preferences.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Education
No Degree -
SANTA INES
Colombia 12-2004
Skills
- Ingrown nail treatment
- Customer service
- Problem-solving skills
- Nail extensions
- Gel application
- Nail art techniques
- Acrylic nails
- UV gel system
- Sanitation procedures
- Color mixing
- French manicures
- Electric filing
- Sculptured nails
- Fiberglass application
LANGUAGES
Spanish - Native or Bilingual
English - Limited Working
Timeline
Manicurista
Mistica Salon
02.2023 - 04.2024
No Degree -
SANTA INES
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