Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lorena Hinojosa

Lakewood,WA

Summary

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Spanish & English.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Waitress

El Control Mexican Restaurant
04.2022 - 04.2023
  • Formed bonds with regular costumers in a professional manner.
  • Explained menu items if they had concerns.
  • Worked an older type of register.
  • Greeted customers as they walked in to make them feel welcomed.
  • Kept working areas clean during & after work daily.

Waitress/Cashier

Taqueria El Mante #1
01.2022 - 12.2022
  • Picked up shifts if needed
  • Restocked my working area if business hours were slow
  • Took orders over the phone and packaged the orders for pickup
  • When closing the money has to be taken out the register and do the end of the day report
  • Recommended menu items to clients when they asked for help

Waitress/Bartender

Sabores Del Golfo
08.2021 - 02.2022
  • Checked for IDs when customers asked for alcoholic beverages
  • Double shifted certain days of the week including weekends
  • Used a POS system to put in food orders and alcoholic beverages
  • Checked up on tables to see if they needed anything else, cleaned up plates as they were done eating

Waitress

Las Brasitas
01.2020 - 06.2021
  • Worked with employees to accommodate schedules
  • Trained new employees to learn the tasks and memorize items
  • Kept table items restocked and cleaned work area including outside entrance
  • Communicated with customers to get orders correct, over the phone and in person
  • Maintained calmed while handling heated discussions with angry customers

Education

High School Diploma -

Hanna Early College High School
Brownsville, TX
06.2020

Skills

    Multitasking

    Patience

    Organized

    Bilingual (Spanish/English)

    Time Management

    Cleanliness

Certification

  • Microsoft Office Specialist : Office Word 2016
  • VITA/TCE : Volunteer Standards of Conduct Exam
  • VITA/TCE : Intake/Interview & Quality Review Exam
  • Food Manager, StateFoodSafety - Jan 24th 2021-Jan 24th 2026

Timeline

Restaurant Waitress

El Control Mexican Restaurant
04.2022 - 04.2023

Waitress/Cashier

Taqueria El Mante #1
01.2022 - 12.2022

Waitress/Bartender

Sabores Del Golfo
08.2021 - 02.2022

Waitress

Las Brasitas
01.2020 - 06.2021

High School Diploma -

Hanna Early College High School

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Lorena Hinojosa