Lorena Huggins
Hammond,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Store Manager
Dollar Tree Stores
Chicago Heights, IL
04.2009 - 07.2015
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
Receptionist
Accusil, Inc
Merrillville, IN
08.2006 - 03.2008
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
Education
High School Diploma -
East Chicago Central High School
East Chicago, IN06-1992
Skills
- Employee Training
- Payroll Management
- Store Merchandising
- Talent Recruitment
Languages
Spanish
Native/ Bilingual
Timeline
Store Manager
Dollar Tree Stores
04.2009 - 07.2015
Receptionist
Accusil, Inc
08.2006 - 03.2008
High School Diploma -
East Chicago Central High School