Lorena Jaimes
Summary
Hardworking and Detail-oriented team player with strong organizational skills. Ability to handle multiple priorities with a positive attitude. Highly efficient planning, problem-solving, and communication skills. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Title Assistant/Data Entry
Lennar Title
03.2020 - 01.2023
- Created and processed Title Insurance Policies into the Database
- Collaborated with escrow officers and agents to resolve any discrepancies found on customers accounts ensuring a smooth month end closing.
- Achieved high levels of accuracy in processing Title Insurance policies while adhering to strict deadlines.
- Monitored multiple inboxes from Lenders, Escrow Officers and customers for any policies requests. Emailed policies as requested.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Gained great knowledge in various Title Documents, Title procedures and Microsoft Teams
- I worked remotely from my home under minimal supervision
Data Entry Clerk
North American Title
04.2015 - 02.2020
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly
- Verified accuracy of data entered into system to produce error-free month end closing.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Monitored different incoming emails from Lenders, Escrow and Title officers with any requests for documents.
- Created Closing Protection Letters (CPL's) and emailed to Lenders and Officers.
- Worked Remotely from my home 1-2 times per week.
Data Entry Technician
Orange County Registrar Of Voters
04.2012 - 11.2014
- Sorted registration forms and separated them according to form type.
- Entered Registration forms in EIMS system software.
Proofed registration forms already entered, corrected any keying errors or discrepancies. - Entered vote by mail applications; 1 time vote by mail or permanent vote by mail voters.
- Processed vote by mail ballots by verifying their signatures with an old signature on file in the system.
- Scanned the roster books on election night of all the voters that had voted and sorted books by precinct number order.
- Worked efficiently and in a timely matter making sure everything goes smooth for closing deadlines
A/R Billing Coordinator
Republic Services
05.2008 - 10.2010
- Answered telephone calls with friendly demeanor and full knowledge of billing department processes.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
- Posted cash, checks, and credit card payments utilizing AS 400 Software to customer Accounts.
- Reconciled customers account records for end of month closing
- Processed check refunds to customers due to overpayments on their accounts resulting an improvement in customer loyalty.
- Researched and analyzed customer account history to verify credits/past due accounts directed to the correct customer.
- Participated in the transition from AS 400 to INFOPRO software, assuring a smooth consistent work flow.
Data Entry/Office Assistant
Republic Services
06.2005 - 05.2008
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared a daily spreadsheet on excel with all the credit card payments taken the day before and made sure that everything balanced.
- Gained knowledge in various accounting procedures in both A/P and A/R departments.
- Helped to cover the front reception desk
-While at the front desk, helped with directing of phone calls to the appropriate departments. - Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
Data Entry Clerk
ExacTax
02.2003 - 04.2005
- Completed data entry tasks with accuracy and efficiency.
- Responsible of Imputing customers information from their paper tax forms into the computer system.
- Followed established procedures to enter and process data correctly.
- Ability to key a minimum of 45 wpm and use of 10key
- Proofread and applied my own judgment to be able to read different types of handwritten
tax forms.
Education
No Degree - General Studies
Santa Ana College
Santa Ana, CAHigh School Diploma -
Katella High School
Anaheim, CASkills
- Teamwork orientation
- Professionalism and Ethics
- Title Insurance Understanding
- Document Review Proficiency
- Deadline and Time Management
- Data Entry Procedures
- Billing and Invoicing
- A/P and A/R expertise
- Attention to detail
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Title Assistant/Data Entry
Lennar Title
03.2020 - 01.2023
Data Entry Clerk
North American Title
04.2015 - 02.2020
Data Entry Technician
Orange County Registrar Of Voters
04.2012 - 11.2014
A/R Billing Coordinator
Republic Services
05.2008 - 10.2010
Data Entry/Office Assistant
Republic Services
06.2005 - 05.2008
Data Entry Clerk
ExacTax
02.2003 - 04.2005
No Degree - General Studies
Santa Ana College
High School Diploma -
Katella High School
Similar Profiles
Phoebe GregersonPhoebe Gregerson
Escrow Assistant at Lennar TitleEscrow Assistant at Lennar Title
Dennette WassonDennette Wasson
Commercial/Long Order Title Examiner at Lennar TitleCommercial/Long Order Title Examiner at Lennar Title
Kylie MacWilliamsKylie MacWilliams
Escrow Assistant at Lennar TitleEscrow Assistant at Lennar Title