Lorena Lafuente
San Antonio,TX
Summary
- Detail-oriented judicial assistant with over 3 years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload.
- Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
- Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
4
4
years of professional experience
Work History
Judicial Assistant
365th District Court House
01.2019 - 06.2023
- Enhanced courtroom efficiency by managing and organizing case files, exhibits, and legal documents.
- Promoted clear communication between judges, attorneys, and parties by facilitating correspondence and relaying pertinent information.
- Managed courtroom technology efficiently to assist in the presentation of evidence during trials.
- Maintained confidentiality of sensitive information while handling high-profile or complex cases.
- Contributed to a positive work environment by fostering teamwork among court staff members.
- Demonstrated professionalism under pressure when addressing difficult situations within the courtroom setting.
- Developed strong working relationships with colleagues to ensure a collaborative approach to achieving court objectives.
- Expedited court proceedings by effectively prioritizing tasks according to urgency and deadlines.
- Liaised with various agencies such as probation departments or social services for case-related matters as needed.
- Improved workflow through implementation of new document management systems tailored specifically for judicial needs.
- Provided exceptional customer service when assisting litigants, attorneys, witnesses, and jurors with inquiries or concerns related to their involvement in court proceedings.
- Maintained order within the courtroom setting while ensuring that all attendees adhered strictly to established protocols.
- Consistently exhibited excellent attention-to-detail skills when reviewing and processing legal documents, ensuring accuracy and timeliness.
- Prepared court orders and judgments for signature.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Provided assistance to attorneys and court personnel in courtroom
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Contributed to preparation of jury instructions, verdicts and jury forms to support court proceedings.
- Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
- Reviewed complaints, petitions, motions and pleadings to aid in determining admissibility.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Routed incoming mail and messages to relevant personnel without delay.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Scheduled office meetings and client appointments for staff teams.
- Compiled information from files and research to satisfy information requests.
Education
Bachelor of Arts - Cybersecurity
The University of Texas At San Antonio
San Antonio, TX07.2024
Associate of Arts - Cybersecurity
Southwest Texas Junior College
Uvalde, TX12.2022
Skills
- Project Management
- Organizational Skills
- Interpersonal Skills
- Legal Research
- Proofreading
- Courtroom Etiquette
- Computer Proficiency
- Professionalism
- Multitasking
- Microsoft Office Suite
- Court Processes
- Court Procedures
- Docket Management
- Proficient in [Software]
- Office Management
- File Management
- Data Entry
- Calendar Management
- Court Session Management
- Court Proceedings
- Court Filings
- Administrative Support
- Scheduling
- Clerical Support
- Travel Coordination
- Supply Management
- Mail Distribution
- Mail Handling
- Security Awareness
- Customer and Client Relations
- Multi-Line Telephone Systems
- Office Administration
- Staff Management
- Greeting and Seating Clients
- Office Equipment Operations
- Organization Skills
- Professional Demeanor
- Document Management
- Telephone Skills
- Multitasking Abilities
- Telephone Etiquette
- Scheduling Appointments
- Excellent Communication
- Microsoft Office Proficiency
- Customer Service
- Appointment Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Judicial Assistant
365th District Court House
01.2019 - 06.2023
Bachelor of Arts - Cybersecurity
The University of Texas At San Antonio
Associate of Arts - Cybersecurity
Southwest Texas Junior College
Similar Profiles
Toomey JeffreyToomey Jeffrey
Court Officer at 25th District Court HouseCourt Officer at 25th District Court House
Michaela HobsonMichaela Hobson
Intern at New Jersey Court House, Family DistrictIntern at New Jersey Court House, Family District
Gisele SouzaGisele Souza
Associate Probation Officer at Mass Trial Court, Malden District Court and Lynn District CourtAssociate Probation Officer at Mass Trial Court, Malden District Court and Lynn District Court