Lorena Lafuente
San Antonio,TX
Summary
- Detail-oriented judicial assistant with over 3 years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload.
- Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
- Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
4
4
years of professional experience
Work History
Judicial Assistant
365th District Court House
2019.01 - 2023.06
- Enhanced courtroom efficiency by managing and organizing case files, exhibits, and legal documents.
- Promoted clear communication between judges, attorneys, and parties by facilitating correspondence and relaying pertinent information.
- Managed courtroom technology efficiently to assist in the presentation of evidence during trials.
- Maintained confidentiality of sensitive information while handling high-profile or complex cases.
- Contributed to a positive work environment by fostering teamwork among court staff members.
- Demonstrated professionalism under pressure when addressing difficult situations within the courtroom setting.
- Developed strong working relationships with colleagues to ensure a collaborative approach to achieving court objectives.
- Expedited court proceedings by effectively prioritizing tasks according to urgency and deadlines.
- Liaised with various agencies such as probation departments or social services for case-related matters as needed.
- Improved workflow through implementation of new document management systems tailored specifically for judicial needs.
- Provided exceptional customer service when assisting litigants, attorneys, witnesses, and jurors with inquiries or concerns related to their involvement in court proceedings.
- Maintained order within the courtroom setting while ensuring that all attendees adhered strictly to established protocols.
- Consistently exhibited excellent attention-to-detail skills when reviewing and processing legal documents, ensuring accuracy and timeliness.
- Prepared court orders and judgments for signature.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Provided assistance to attorneys and court personnel in courtroom
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Contributed to preparation of jury instructions, verdicts and jury forms to support court proceedings.
- Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
- Reviewed complaints, petitions, motions and pleadings to aid in determining admissibility.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Routed incoming mail and messages to relevant personnel without delay.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Scheduled office meetings and client appointments for staff teams.
- Compiled information from files and research to satisfy information requests.
Education
Bachelor of Arts - Cybersecurity
The University of Texas At San Antonio
San Antonio, TX07.2024
Associate of Arts - Cybersecurity
Southwest Texas Junior College
Uvalde, TX12.2022
Skills
- Project Management
- Organizational Skills
- Interpersonal Skills
- Legal Research
- Proofreading
- Courtroom Etiquette
- Computer Proficiency
- Professionalism
- Multitasking
- Microsoft Office Suite
- Court Processes
- Court Procedures
- Docket Management
- Proficient in [Software]
- Office Management
- File Management
- Data Entry
- Calendar Management
- Court Session Management
- Court Proceedings
- Court Filings
- Administrative Support
- Scheduling
- Clerical Support
- Travel Coordination
- Supply Management
- Mail Distribution
- Mail Handling
- Security Awareness
- Customer and Client Relations
- Multi-Line Telephone Systems
- Office Administration
- Staff Management
- Greeting and Seating Clients
- Office Equipment Operations
- Organization Skills
- Professional Demeanor
- Document Management
- Telephone Skills
- Multitasking Abilities
- Telephone Etiquette
- Scheduling Appointments
- Excellent Communication
- Microsoft Office Proficiency
- Customer Service
- Appointment Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Judicial Assistant
365th District Court House
2019.01 - 2023.06
Bachelor of Arts - Cybersecurity
The University of Texas At San Antonio
Associate of Arts - Cybersecurity
Southwest Texas Junior College
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