Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorena Lara

Berwyn,IL

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

11
11
years of professional experience

Work History

Lead Supervisor

Atlas Tool Works
06.2018 - Current
  • Improved team efficiency by streamlining processes and implementing new workflows.
  • Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
  • Increased project completion rates by prioritizing tasks and effectively delegating responsibilities to team members.
  • Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
  • Established clear lines of communication within the team, fostering collaboration and teamwork.
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Educated workers about proper safety procedures to prevent accidents and injuries.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Morning Stocker

Marshalls
04.2018 - 06.2018
  • Enhanced store organization by efficiently unloading and stocking merchandise during early morning shifts.
  • Maintained a clean and safe work environment, adhering to company safety guidelines and minimizing accidents.
  • Collaborated with team members to complete tasks efficiently, ensuring timely completion of daily stocking goals.
  • Fostered positive relationships with store associates, contributing to a cohesive and supportive work environment.
  • Supported sales efforts by ensuring shelves were fully stocked, visually appealing, and ready for customers upon store opening.
  • Maintained effective team member communication.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.

Cashier

Riverside Foods
04.2018 - 06.2018
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Upsold additional products and services to customers, increasing revenue.
  • Handled cash with high accuracy and took care to check bills for fraud.

Chaser, Stocker, Meat Department

Torres Fresh Market
11.2013 - 12.2017
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Facilitated smoother store openings by ensuring all necessary products were stocked before the beginning of each shift.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Maintained effective team member communication.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Greeted customers and directed to requested products.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Interacted with guests in friendly and knowledgeable way.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.

Education

High School Diploma -

Bolingbrook HighSchool
Bolingbrook, IL
05.2006

Skills

  • Strategic Planning
  • Employee Engagement
  • Team Management
  • Ethical Conduct
  • Organizational Skills
  • Leadership Abilities
  • Training and Mentoring

Timeline

Lead Supervisor

Atlas Tool Works
06.2018 - Current

Morning Stocker

Marshalls
04.2018 - 06.2018

Cashier

Riverside Foods
04.2018 - 06.2018

Chaser, Stocker, Meat Department

Torres Fresh Market
11.2013 - 12.2017

High School Diploma -

Bolingbrook HighSchool

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Lorena Lara