Lorena Madrid

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Maintained connections with clients to encourage repeat business and referrals.
• Communicated with clients to understand property needs and preferences.
• Advised clients on market conditions and property value for informed decision-making.
• Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
• Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
• Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
• Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

• Assisted in contract negotiations, contributing to successful closings for both buyers and sellers.
• Expedited deal closures through proactive follow-ups with clients, mortgage brokers, attorneys, inspectors, appraisers.
• Oversaw inventory management, tracking property listings and updating relevant databases accurately.
• Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
• Supported agents in their daily tasks, fostering a collaborative work environment that increased overall productivity.
• Developed strong relationships with clients by maintaining open communication channels and providing regular updates on property status
• Managed financial transactions, ensuring accurate bookkeeping and timely processing of payments.
• Negotiated and executed contracts on behalf of department.