Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lorena Miller

288 Universal Ave,Elmira, NY 14904

Summary

Versatile and dedicated, with a proven track record at Elmira School District, enhancing customer satisfaction and streamlining processes. Skilled in cleaning and sanitizing, coupled with exceptional teamwork abilities, I effectively adapt to diverse work environments, promoting efficiency and a positive atmosphere. Achievements include improving dining area cleanliness and contributing to nutritional program adjustments.

Diligent Cafeteria Helper with background in assisting food service operations. Supported kitchen staff and ensured clean, organized workspace. Demonstrated skills in food preparation and customer service.

Food service professional with history of supporting kitchen operations and maintaining clean dining environment. Known for teamwork and flexibility in dynamic settings. Reliable in food preparation and customer interaction.

Overview

25
years of professional experience

Work History

Elmira School Diatrict

Cafeteria Helper
04.2024 - Current

Job overview

  • Contributed to a positive team environment through effective communication and collaboration with coworkers.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Provided exceptional customer service by attentively listening to concerns or requests from patrons while offering helpful suggestions regarding meal options.
  • Promoted a welcoming atmosphere for all customers, addressing their needs promptly and courteously.
  • Assisted in maintaining a clean and inviting dining area by promptly clearing tables, disposing of waste, and wiping down surfaces as needed throughout the day.
  • Adapted quickly to changes in daily menus or food preparation requirements in order to maintain efficient workflow within the cafeteria setting.
  • Demonstrated flexibility in adapting to varying shift schedules or work assignments in order to meet the needs of the cafeteria operation.

Chemung County Health Department / WIC Department

Nurtritional Assistant
05.2019 - 12.2023

Job overview

  • Evaluated the effectiveness of current nutrition programs, making adjustments as necessary for continuous improvement.
  • Streamlined dietary assessment processes for increased efficiency in determining individual needs.
  • Participated in team meetings to discuss patient progress and address any concerns or challenges related to nutrition management.

Chemung County Nursing Facility

Housekeeping Room Attendant
02.2008 - 05.2019

Job overview

  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Toshiba

Factory Worker
02.2000 - 04.2003

Job overview

  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Carefully packaged finished products and prepared for shipment.

Education

Elmira Business Institute
Landon Plaza Elmira NY 14901

Medical Office Associates from Medical Office Assistant
10-2004

University Overview

  • Awarded as Best English as Second Language Student @ Elmira Business Institute
  • Medical Terminology, Medical transcription I and II, Medical Office Procedures, Billing And Coding.

La Union National High School
San Fernando City Philippines

High School Diploma
03-1990

University Overview

High School Gradurated

Skills

  • Basic cooking techniques
  • Cleaning procedures
  • Food presentation
  • Allergy awareness
  • Cleaning and sanitizing

Timeline

Cafeteria Helper
Elmira School Diatrict
04.2024 - Current
Nurtritional Assistant
Chemung County Health Department / WIC Department
05.2019 - 12.2023
Housekeeping Room Attendant
Chemung County Nursing Facility
02.2008 - 05.2019
Factory Worker
Toshiba
02.2000 - 04.2003
Elmira Business Institute
Medical Office Associates from Medical Office Assistant
La Union National High School
High School Diploma
Lorena Miller