Lorena Miranda
El Monte,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to achieving goals through collaborative work and strong organizational skills. Seeking opportunities to further my professional development and continue learning from new opportunities.
Overview
5
5
years of professional experience
Work History
Pre-Owned Sales Administrator
Longo Toyota
07.2022 - Current
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of vehicle records, registrations, and DMV documentations to close deals faster.
- Collaborated with cross-functional teams to ensure seamless inventory control between vehicle acquisitions, service, and finance departments.
- Assisted in creating compelling marketing materials that showcased product features and benefits, driving customer interest.
Behavior Interventionist
Santa Barbara Unified School District
02.2022 - 06.2022
- Improved student behavior by developing and implementing tailored intervention plans
- Enhanced communication between parents and school staff for better understanding of individual student needs.
- Conducted thorough assessments for accurate identification of behavioral issues in students.
- Reduced classroom disruptions by providing one-on-one assistance to students struggling with behavioral challenges.
- Collected behavioral data and work samples to track progress
Barista
STARBUCKS COFFEE COMPANY
02.2019 - 10.2021
- Recommended products based on solid understanding of individual customer needs and preferences
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Maintained regular and consistent attendance and punctuality
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Increased repeat business by providing exceptional customer service and building rapport with customers
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA05.2022
Skills
- Advertising Development
- Stock Control
- Customer Transactions
- Data Analysis
- Inventory Control Processes
- Team Collaboration
- Microsoft Office Proficiency
- Sales Support
- Customer Care
Languages
Spanish
Native or Bilingual
Timeline
Pre-Owned Sales Administrator
Longo Toyota
07.2022 - Current
Behavior Interventionist
Santa Barbara Unified School District
02.2022 - 06.2022
Barista
STARBUCKS COFFEE COMPANY
02.2019 - 10.2021
Bachelor of Arts - Sociology
University of California, Santa Barbara
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