Lorena Molinar
Odessa,TX
Summary
Results-driven professional with expertise in client relationship management and business development. Proven ability to quickly adapt and thrive in fast-paced environments while effectively utilizing organizational and analytical problem-solving skills. Strong track record of exceeding performance expectations and maintaining productive relationships with tenants and property owners.
Overview
16
16
years of professional experience
1
1
Texas Realtor
1
1
Texas Lease Professional
1
1
Texas Property Management
1
1
Texas Military Relocation Professional
1
1
Right Of Way Agent
Work History
Assistant Portfolio Manager
Tricon Residential
01.2025 - 08.2025
- Ensured high resident satisfaction by maintaining ongoing communication and support.
- Managed resident escalations effectively, resolving service and home dissatisfaction issues.
- Facilitated concession requests, providing timely assistance to residents when needed.
- Enhanced reputation management through monitoring social media and responding to feedback.
- Reviewed VoC surveys, ensuring concerns were addressed promptly and effectively.
- Collaborated with centralized teams, streamlining processes and improving resident interactions.
Leasing / Sales
Tricon Residential
05.2021 - 01.2025
- Represent the company with assigned prospects, real estate agents and brokers to increase sales margins.
- Manage individual MLS account activity related to marketing products, stay abreast of all market conditions and trends.
- Responsible for all aspects of lead management with current CRM Program.
- Develop relationships with the local community.
- Attend weekly sales meeting with manager to discuss lead management updates, property inspection updates, updates with any challenges related to leasing.
- Meet or exceed all monthly and quarterly goals.
- Consistent top sales position
Property Manager / Sales Team Manager
Real Estate Agent
01.2010 - 05.2021
- Leverage various sales strategies, including networking and prospecting, to build a book of business.
- Strategically identify client needs and make knowledge-based property recommendations to ensure fulfillment.
- Utilize strong interpersonal skills to promptly resolve inquiries and maintain positive relationships.
- Directly assist clients with property listings and obtaining loans.
- Manage all aspects of assigned properties.
- Maximize asset value, customer satisfaction and revenue.
- Inspect and arrange maintenance to meet and exceed standards.
- Manage all aspects of transactions/contracts/inspections/closings.
- Maintain positive and productive relationships with tenants and property owners.
Production Manager / Project Manager
Basin Contractors
01.2015 - 01.2018
- Fulfilled key leadership position responsible for steering complex projects to an on-time, within budget completion.
- Collaborated extensively with Sales Manager to continually attract new clientele and drive sales revenue.
- Demonstrated excellent interpersonal skills while maintaining open channels of communication with team members, clients, and vendors.
- Utilized strong organizational abilities to maintain proper material inventory level, manage scheduling and handle budgeting.
- Conducted highly informative presentations to sell projects.
- Conduct Title Searches for land and properties
- Manage all aspects of transactions/negotiations/contracts/closings.
Education
Real Estate License - Real Estate
Champion School of Real Estate
TexasSkills
- Revenue enhancement strategies
- Effective interpersonal communication
- Comprehensive title analysis
- Negotiation expertise
- Client engagement strategies
- Critical thinking for solutions
- Coordinate all position-related tasks
- Detail-oriented approach
- Effective organizational management
- Increase revenue generation
Certification
- Texas Public Notary
- Texas Real Estate License 650+ hours Focus: Contracts/Negotiations/Appraisals/Property Management
- TRLS (Texas Residential Leasing Specialist)
- Certificate TRPM (Texas Residential Property Manager)
- MRP (Military Relocation Professional)
Languages
Spanish
Full Professional
Timeline
Assistant Portfolio Manager
Tricon Residential
01.2025 - 08.2025
Leasing / Sales
Tricon Residential
05.2021 - 01.2025
Production Manager / Project Manager
Basin Contractors
01.2015 - 01.2018
Property Manager / Sales Team Manager
Real Estate Agent
01.2010 - 05.2021
Real Estate License - Real Estate
Champion School of Real Estate