LORENA MORALES
Fresno,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Accounting Associate
La Tapatia Tortilleria
02.2019 - 01.2023
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Contacted customers to immediately find resolutions for escalated issues.
- Input financial data and produced reports using AFS ROSS & MASS90.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Entered figures using 10-key calculator to compute data quickly.
- Collected and arranged financial information and entered details into ROSS financial management system.
- Generated AUDITS reports detailing various metrics and account information.
- Input financial data and produced reports using AFS ROSS & MASS90.
- created settlements for independent operators
- created invoices based on information received
Front Desk Receptionist
La Tapatia Tortilleria
02.2019 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Quality Control Technician
La Tapatia Tortilleria
02.2019 - 01.2023
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Identified and resolved variances to bring products in line with requirements.
- Inspected product and compared against standards to meet regulatory requirements.
- Conducted data review and followed standard practices to find solutions.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Generated detailed reports outlining results and recommendations.
- Reported problems and concerns to management.
- Performed routine maintenance and calibration on testing equipment.
- Recorded and organized test data for report generation and analysis.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
Education
High School Diploma -
Hatch Valley High School
Hatch, NM05.2009
Skills
- Calculator Usage
- Audit Tracking
- Correspondence Writing
- Data Entry
- Data Integrity
- Maintaining Strict Confidentiality
- Records Preparation
- Invoice Processing
- Statement Preparation
- Organizational Systems
- Staff Support
- Effective Planning
- Microsoft Office
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
references
ALEXANDRA AYALA (559)517-1480
BLANCA GONZALEZ (559)942-2102
MINNIE OROZCO (559)389-2275
NATALIA DIAZ (559)304-4621
PAOLA RAMIREZ (559)514-3094
Timeline
Accounting Associate
La Tapatia Tortilleria
02.2019 - 01.2023
Front Desk Receptionist
La Tapatia Tortilleria
02.2019 - 01.2023
Quality Control Technician
La Tapatia Tortilleria
02.2019 - 01.2023
High School Diploma -
Hatch Valley High School
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