Summary
Overview
Work History
Education
Skills
Computer Experience
References
Training
Languages
Timeline
AdministrativeAssistant

Lorena Morales

Sanford,NC

Summary

I would like to acquire a diverse and challenging position for personal growth and advancement within a respectable and successful company. I hope to become an asset for the company and have an opportunity to enhance my current administrative skills.

Bilingual. Fluent in speaking, reading and writing in Spanish and English Dependable, eager and willing to learn, highly organized, strong ethic, dedicated, friendly, good communicator and a hard worker Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Dean Steel Erectors
11.2007 - 05.2013
  • Accounts receivable, Accounts payable, Payroll, Human Resource, Answer and direct call from a multi-line telephone, Maintain expense money and prepare bank deposits, Personal Assistant to Vice president, Maintain standard filing system, Balance and prepare bank deposits
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Front Desk Clerk

Belle Meade Red Carpet Inn
08.2006 - 11.2007
  • Handle accounts payable/ Receivable, Operate cash register
  • Handle cash, credit card and check transactions, Manage daily income for motel which includes making cash deposits, transmitting credit card batch and analyzing and overage or shortage in daily cash revenue, Responsible for taking reservation
  • Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
  • Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
  • Collected room deposits, fees, and payments.
  • Coordinated group bookings efficiently, ensuring all necessary preparations were completed in advance of guest arrival dates.

Legal Assistant

Rowland and Yauger
03.2004 - 02.2006
  • Prepare for court, Execute general office duties, Schedule appointments, Maintain drawer and prepare bank deposits, Assist Spanish-speaking clients
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.

Education

Basic courses -

Central Carolina Community College
01.2004

Lee Senior High School
06.2003

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Time Management
  • File Organization
  • Customer and client relations
  • Clerical Support
  • Documentation and Recordkeeping
  • Database entry

Computer Experience

  • Windows 95 and 98
  • MS Word 1997 and 2000
  • MS Works 1995 and 3.0
  • Research via internet

References

  • Nelly Romero, (540) 435-1838
  • Patricia Martinez, (540) 433-4025
  • Janie Mullin, (919) 776-0746

Training

  • Delinquency Management program
  • Notary Public certification
  • Phillips Automated external Defibrillator training

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Dean Steel Erectors
11.2007 - 05.2013

Front Desk Clerk

Belle Meade Red Carpet Inn
08.2006 - 11.2007

Legal Assistant

Rowland and Yauger
03.2004 - 02.2006

Basic courses -

Central Carolina Community College

Lee Senior High School

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Lorena Morales