Lorena Ortiz-Cordero
Staten Island,NY
Summary
Experienced IT Auditor and Infrastructure Specialist with a focus on cybersecurity and compliance. Proven track record in managing complex IT systems and enhancing security protocols. Skilled in identity and access management, incident response, and infrastructure modernization. Adept at providing strategic advisory and support to executive teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior IT and Infrastructure / IT Auditor
Xenopsi / Flicker Garelick & Associates
New York, NY
11.2024 - Current
- Monitored IT systems daily to ensure SOX compliance, identifying security risks proactively.
- Led restoration and modernization of aging infrastructure, including server recovery and RAID reconfigurations.
- Conducted audits of Active Directory and Microsoft 365, enforcing MFA policies and enhancing access control.
- Oversaw O365 tenant administration, strengthening data protection across multiple platforms.
- Executed cybersecurity assessments, enhancing endpoint security and implementing web filtering policies.
- Directed onboarding and offboarding processes to maintain compliance with access governance frameworks.
- Implemented managed solutions for laptops and iPads, standardizing configurations for improved security.
- Provided strategic advisory as primary escalation point for complex technical incidents.
Support Analyst
Brunswick Group
New York, NY
09.2023 - 11.2024
- Provided high-level technical support to partners and executives, ensuring minimal operational disruptions.
- Administered Microsoft 365 security features, including Intune and Azure AD, to enhance network security.
- Managed Citrix and VMware virtual environments, improving efficiency for remote and hybrid work.
- Oversaw infrastructure monitoring of Cisco switches and servers, deploying alerts to mitigate risks.
- Implemented advanced security solutions like Trellix and Mimecast, strengthening threat defense.
IT Specialist Level II
Bloomberg Philanthropies
New York, NY
04.2023 - 07.2023
- Supported compliance-focused administration of Citrix and Active Directory, streamlining user lifecycle management.
- Managed Exchange, Office 365, and SharePoint accounts and migrations, enhancing productivity and data integrity.
- Delivered executive-level device setup and conference room configurations with a focus on reliability and security.
- Used JAMF to manage Apple hardware, ensuring standardized and secure configurations.
IT Support Specialist Level II
Amazon
New York, NY
07.2019 - 03.2023
- Coordinated IT procurement and managed equipment databases to ensure audit readiness and inventory compliance.
- Administered mobile technology via VMware AirWatch, enforcing standardized deployment protocols.
- Supported maintenance of Cisco switches and AWS networking configurations, enhancing operational resilience.
- Managed Linux-based systems for warehouse operations, improving system performance and reliability.
- Provided consulting on Office 365 and AWS to boost user productivity and strengthen system security.
- Maintained audit-ready records using SIM and ServiceNow ticketing systems for efficient tracking.
Education
Bachelor of Science - Information Systems (or Equivalent)
Atlantic University College
Guaynabo, PR01-2017
Skills
- SOX and ITGC auditing
- Risk assessment and compliance
- Cybersecurity auditing and remediation
- Identity and access management
- Cloud security administration
- Incident response and recovery
- Infrastructure modernization and management
- Process improvement and automation
- Executive support
- Documentation and reporting
- Windows Server and Active Directory management
- Cisco networking and VLAN management
- Endpoint protection solutions
- Virtualization technologies
Timeline
Senior IT and Infrastructure / IT Auditor
Xenopsi / Flicker Garelick & Associates
11.2024 - Current
Support Analyst
Brunswick Group
09.2023 - 11.2024
IT Specialist Level II
Bloomberg Philanthropies
04.2023 - 07.2023
IT Support Specialist Level II
Amazon
07.2019 - 03.2023
Bachelor of Science - Information Systems (or Equivalent)
Atlantic University College
Similar Profiles
Elijah GalstonElijah Galston
Crew Member at Flicker PhotoboothCrew Member at Flicker Photobooth
TILLIE CLOWERTILLIE CLOWER
Account Supervisor at Method1 - XenopsiAccount Supervisor at Method1 - Xenopsi
Nicholas OrrNicholas Orr
Sr. Fleet Coordinator at Garelick FarmsSr. Fleet Coordinator at Garelick Farms
Kelly O'ConnellKelly O'Connell
Registered Nurse Manager at Richmond Center For Rehabilitation And HealthcareRegistered Nurse Manager at Richmond Center For Rehabilitation And Healthcare
Brooklyn SanFelippoBrooklyn SanFelippo
Host at Z Two RestaurantHost at Z Two Restaurant