Overview
Work History
Skills
Timeline
AssistantManager

Lorena Paulin Martinez

Greensboro,NC

Overview

14
14
years of professional experience

Work History

Assistant Manager

Mariscos Sayulita Nayarit Restaurant
Greensboro, NC
11.2021 - Current
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Conducted weekly staff meetings to motivate staff members, questions, plan improvements, and evaluate progress toward goals.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Effectively managed payroll and timekeeping.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

Asbestos Worker

EHG LLC
Raleigh, NC
09.2019 - 11.2021
  • Removed asbestos using hand and power tools or specialty equipment.
  • Prepared work areas with proper containment procedures and filtration systems.
  • Collected waste in approved disposal bags and sealed with correct procedures.
  • Complied with environmental laws and regulations concerning asbestos and hazardous waste removal.
  • Utilized personal protective equipment during building demolition and asbestos removal.
  • Constructed and placed containment corridors between worksites to properly contain asbestos and hazardous materials.
  • Identified materials requiring removal or special handling.
  • Secured and contained asbestos and hazardous materials for transport.
  • Cleaned contaminated equipment or areas for reuse using detergents or solvents, sandblasters or steam cleaners.
  • Cleaned mold-contaminated sites by removing damaged porous materials or thoroughly cleaning contaminated nonporous materials.
  • Operated and maintained hoists and forklifts to move supplies and contaminated materials.

Compliance Assistant & Account Analyst

NovaCor
Charlotte, NC
06.2016 - 08.2019
  • Interacted with customers by phone, email or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Checked documentation for accuracy and validity on updated systems.
  • Entered into record-keeping systems appropriate data needed to create new records or update existing ones.
  • Directed activities of workers searching records and provided technical guidance as necessary.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Processed wage garnishments and child support.
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and documents.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Updated employee banking records when it was necessary.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed payrolls on regular basis for more than 300 employees nationally.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments.
  • Initiated direct deposits for employees.
  • Managed payroll data entry and processing for 300 employees to comply with predetermined company guidelines.
  • Processed employee W-9 and I-9 forms and managed benefits and leave time.

Office Administrative Assistant

Iva Christian School
Clearwater, FL
02.2013 - 10.2015
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to inquiries from callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Drafted agendas, and created documents for meetings.
  • Drafted professional memos, letters and marketing copy to support business objectives.

Office Administrative Assistant

Auto Shop
Clearwater, FL
05.2013 - 10.2013
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Responded to inquiries from callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Kept reception area clean and neat to give visitors positive first impression.

Human Resources Assistant & Payroll

Southeast Abatement Services
Clearwater, FL
09.2008 - 03.2013
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Checked accrued hours against listed hours for leave time.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and documents.
  • Updated employee banking records when it was necessary.
  • Processed payrolls on regular basis for more than 500 employees nationally.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments.

Skills

  • Personnel Documentation Verification
  • Employee Interviews
  • Processing Personnel Records Compilation
  • Employee Data Record Keeping
  • Payroll Preparation

Timeline

Assistant Manager

Mariscos Sayulita Nayarit Restaurant
11.2021 - Current

Asbestos Worker

EHG LLC
09.2019 - 11.2021

Compliance Assistant & Account Analyst

NovaCor
06.2016 - 08.2019

Office Administrative Assistant

Auto Shop
05.2013 - 10.2013

Office Administrative Assistant

Iva Christian School
02.2013 - 10.2015

Human Resources Assistant & Payroll

Southeast Abatement Services
09.2008 - 03.2013

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Lorena Paulin Martinez