Lorena Paulin Martinez
Greensboro,NC
Overview
14
14
years of professional experience
Work History
Assistant Manager
Mariscos Sayulita Nayarit Restaurant
Greensboro, NC
11.2021 - Current
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Conducted weekly staff meetings to motivate staff members, questions, plan improvements, and evaluate progress toward goals.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Effectively managed payroll and timekeeping.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Asbestos Worker
EHG LLC
Raleigh, NC
09.2019 - 11.2021
- Removed asbestos using hand and power tools or specialty equipment.
- Prepared work areas with proper containment procedures and filtration systems.
- Collected waste in approved disposal bags and sealed with correct procedures.
- Complied with environmental laws and regulations concerning asbestos and hazardous waste removal.
- Utilized personal protective equipment during building demolition and asbestos removal.
- Constructed and placed containment corridors between worksites to properly contain asbestos and hazardous materials.
- Identified materials requiring removal or special handling.
- Secured and contained asbestos and hazardous materials for transport.
- Cleaned contaminated equipment or areas for reuse using detergents or solvents, sandblasters or steam cleaners.
- Cleaned mold-contaminated sites by removing damaged porous materials or thoroughly cleaning contaminated nonporous materials.
- Operated and maintained hoists and forklifts to move supplies and contaminated materials.
Compliance Assistant & Account Analyst
NovaCor
Charlotte, NC
06.2016 - 08.2019
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Kept reception area clean and neat to give visitors positive first impression.
- Checked documentation for accuracy and validity on updated systems.
- Entered into record-keeping systems appropriate data needed to create new records or update existing ones.
- Directed activities of workers searching records and provided technical guidance as necessary.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Processed wage garnishments and child support.
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Updated employee banking records when it was necessary.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed payrolls on regular basis for more than 300 employees nationally.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments.
- Initiated direct deposits for employees.
- Managed payroll data entry and processing for 300 employees to comply with predetermined company guidelines.
- Processed employee W-9 and I-9 forms and managed benefits and leave time.
Office Administrative Assistant
Iva Christian School
Clearwater, FL
02.2013 - 10.2015
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Drafted agendas, and created documents for meetings.
- Drafted professional memos, letters and marketing copy to support business objectives.
Office Administrative Assistant
Auto Shop
Clearwater, FL
05.2013 - 10.2013
- Provided clerical support to company employees by copying, faxing and filing documents.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Kept reception area clean and neat to give visitors positive first impression.
Human Resources Assistant & Payroll
Southeast Abatement Services
Clearwater, FL
09.2008 - 03.2013
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Checked accrued hours against listed hours for leave time.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Updated employee banking records when it was necessary.
- Processed payrolls on regular basis for more than 500 employees nationally.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments.
Skills
- Personnel Documentation Verification
- Employee Interviews
- Processing Personnel Records Compilation
- Employee Data Record Keeping
- Payroll Preparation
Timeline
Assistant Manager
Mariscos Sayulita Nayarit Restaurant
11.2021 - Current
Asbestos Worker
EHG LLC
09.2019 - 11.2021
Compliance Assistant & Account Analyst
NovaCor
06.2016 - 08.2019
Office Administrative Assistant
Auto Shop
05.2013 - 10.2013
Office Administrative Assistant
Iva Christian School
02.2013 - 10.2015
Human Resources Assistant & Payroll
Southeast Abatement Services
09.2008 - 03.2013
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