Lorena Poston
San Jose,CA
Summary
Dynamic and self-motivated professional with experience at Calibrus Incorporated, excelling in team supervision and customer satisfaction. Proven ability in cleaning and organizing to enhance operational efficiency. Skilled in packaging and labeling, with a strong focus on achieving high standards and fostering positive relationships with clients.
Overview
2020
2020
years of professional experience
Work History
Warehouse Worker
Miscellaneous Businesses
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient care areas to promote hygiene.
- Supported mobility assistance, enhancing patient independence during rehabilitation.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
Patient Care Technician
Sesen Home Care
San Mateo, CA
03.2013 - 12.2019
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient care areas to promote hygiene.
- Supported mobility assistance, enhancing patient independence during rehabilitation.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
Floor Supervisor
Calibrus Incorporated
Tempe, AZ
08.2010 - 07.2013
- Supervised daily operations ensuring compliance with safety standards and company policies.
- Trained and mentored team members on operational procedures and best practices.
- Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
- Resolved customer inquiries effectively, maintaining high satisfaction levels through prompt service responses.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Marketing Specialist
Sacramento Home Loans
Sacramento
08.2003 - 03.2006
- Established and nurtured relationships with existing clients regarding updated loan rates.
- Initiated outreach to potential clients from a curated call list to present advantageous loan options that enhance financial savings.
- Recorded callbacks and tracked future calls to maintain organized communication with clients. Monitored expiration dates of existing loans to ensure timely follow-up. Assisted in managing loan documentation for efficient processing.
Education
Patient Care Technician
Brookline College
Phoenix, AZ05.2012
Skills
Packaging and labeling
Picking and packing
Self-motivated and disciplined
Cleaning and organizing
Who am I....
I am a motivated, love to learn new things in every realm possible in the workforce, I'm energetic, reliable. Funny and focused. I love ppl, all ppl...I can work alone or as a team I accept constructive criticism and new way of learning even old ways . I just love being a productive member of society but most importantly I need to stay relevant and surviving every day to provide for self and ultimately pay these bills that do not care if your working or not bills needs due diligence.
Timeline
Patient Care Technician
Sesen Home Care
03.2013 - 12.2019
Floor Supervisor
Calibrus Incorporated
08.2010 - 07.2013
Marketing Specialist
Sacramento Home Loans
08.2003 - 03.2006
Warehouse Worker
Miscellaneous Businesses
Patient Care Technician
Brookline College