Lorena Rodriguez

Raley's

12.2006 - Current

Oversaw daily operations, ensuring optimal inventory management and product availability.
Trained and developed staff, fostering a high-performance team environment.
Implemented sales strategies to enhance customer engagement and drive store profitability.
Monitored key performance indicators, identifying trends to improve operational efficiency.
Managed scheduling and payroll, optimizing labor resources to meet business needs.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.

Summary