Lorena Romero
Stockton,CA
Summary
I used to work for a walnut company supervising and packing shipments to another countries. Im responsible for checking sizes and quality before start packaging, making orders and shipments to other countries with the responsibility of operating the computer system making shipping levels and inventory of the product. Also i have experience working as a costumer service.
Overview
14
14
years of professional experience
Work History
Supervisor of Operations / In She'll
Avanti Nut Co Inc
09.2020 - 11.2024
- I used to work inshell packing department supervising and making orders to send it to other countries, checking the team work and helping with their needs, checking machinery and computer system for our inventory
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Coordinated with other departments to ensure smooth operation and timely completion of projects.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Lab Assistant and Quality Control
Morada Produce
05.2024 - 07.2024
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Costumer Service Assistant
Arco
10.2010 - 08.2017
- Costumer service, cash handle, checking daily needs from costumers and checking inventory
Education
High School Equivalency Diploma - General High School Curriculum
HEP
SACRAMENTO, CA08.2024
Skills
- Excellent customer service skills including phone and personal interactions
- Consistently expanding and growing skills to stay ahead of the changing business requirements, definitely a quick learner and adapter in new situations
- Exceptional communication skills, creating positive rapport with customers and staff
- Customer service skills and knowledgeable in business management to include scheduling, project management and goal oriented tasks
Additional Information
I'm a hard worker person open to learn any activity in the future.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Lab Assistant and Quality Control
Morada Produce
05.2024 - 07.2024
Supervisor of Operations / In She'll
Avanti Nut Co Inc
09.2020 - 11.2024
Costumer Service Assistant
Arco
10.2010 - 08.2017
High School Equivalency Diploma - General High School Curriculum
HEP
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